Woodquay Hostel Galway City Reviews

We were surprised that the average age was higher than in oher hostels! Nevertheless, the people were still very welcoming and German friendly (love the german football team!) !!!

Julie (owner of Woodquay) was super super helpful in getting us to the airport for our early flight - she drove us because all of the bus companies didn't have service that early and the taxis were super expensive!

a gang off 16 lads stayed in the hostel for a lads weekend away , we had a great time the hostel was in a brilliant location just of Eyre square , the staff where friendly and understanding that we were down there for a bit of fun . i will defo use the hostel should i go to galway with a gang again and i will recommend it to anyone who is up for a laugh who doesn't mind sharing with other people after all it is a hostel . one thing i will say doe be carefully leaving valuable stuff your room !

The Hostel was full of homeless people and junkies, the receptionist unhelpful and told us he was stoned, the deposit I paid online was not deducted from the price of the room. There was no lock on the door of the ensuite bathroom and the whole place was generally shabby, unclean and uncomfortable. We recieved phonecalls after we checked in asking when we would arrive. We didnt remain for the duration of our stay and dont reccomend this place to anybody, particularly girls travelling alone.

The guy stank and the place sucked. He gave away our room and then charged us more. Charged us our deposit twice. When we tried to explain he was incapable of understanding us (we are native english speakers).

The man at the front desk was clueless about reservations, deposits and room arrangements. I was embarrassed for him! Many of my friends were charged additional fees because he said their deposits didn't count. I'm surprised Hostelworld hasn't dropped this hostel from their list. It's THAT bad!

OUR STAY @ WOODQUAY HOSTEL WAS A TOTAL DISASTER! FIRST OF ALL, WE HAD RESERVED FOR 6 PEOPLE AND THERE WERE ONLY 5 BEDS AVAILABLE. THEY PROPOSED US THEY COULD PUT A MATTRESS IN THE RECEPTION (!) TO SOLVE THE PROBLEM. WHEN WE ASKED FOR A REFUND FOT THE BED, THE WOMAN ANSWERED REALLY UNPOLITELY AND WE HAD TO DISCUSS 15 MINUTES TO GET 24 EUROS OF REFUND. BUT THIS IS NOT ALL! ONCE WE WENT BACK TO THE ROOM IN THE NIGHT IT WAS STINKING TREMENDOUSLY, LIKE IF THE SEWERS WAS IN THE ROOM! DO NOT GO THERE!

Very bad staff... I have book on hostel world and pay a deposit. When I arrived I need to pay the full price again... They just tell me that they have my booking but I need to pay the full price anyway because they don't get the deposit... so in the end I payed for deposit twice... So It was really expensive for and hostel without even clean sheets...