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X-TRA The Hotel Reviews

Limmatstrasse 118, Zurich, Switzerland

Reviews & Ratings Explained

79%

Rating
104 Total Reviews
  • 64%Value For Money
  • 84%Security
  • 87%Location
  • 82%Staff
  • 73%Atmosphere
  • 84%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

The wi-fi in my room is not that accessible...


60%

lost my reservation and i had to pay a ridiculous amount of money that i didnt have.

Owner Comment (Hide)
Dear Ms. Levin Thank you for your review of your stay. We are very sorry to hear that you did not enjoy your stay because of the payment you said you had to make. I just had a look at your bill. Your reservation was in the system and you also only paid the amount that was on your confirmation. So I am not sure what happend when you checked in. Anyway the X-TRA team would like to apologize for this and we hope to welcome you another time. Kind regards X-TRA Hotel

74%

More of a hotel than a hostel. Very clean. Staff were friendly. Not much of an atmosphere to meet other travels though, but I was there on a Sunday and Monday night to be fair.

Owner Comment (Hide)
Dear Mr. Morris Thank you for your kind feedback. We are happy to hear that you had a good time at the X-TRA Hotel and it would be our pleasure to welcome you back another time. Kind regards Katy Evans and X-TRA Hotel Team

100%

I have a great stay over this place.I m really feel at home especially the personel(staff),Frank,Yai(if correct pronounciation) and one more male staff (I forgot his name ) during my check in.Keep it up your good work.I will blow the the trumpet to all my friends this place is a 'MUST' stay for visit in Zurich.

Owner Comment (Hide)
Dear Mr Jaid We are very happy to read that you had a good time here at the X-TRA hotel. we highly appreciate that you will recomend our hotel to your friends. Of course, we would be happy to welcome you back sometime in the future. Kind regards X-TRA Hotel Team



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