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Ximena's Guest House Reviews

Calle San Salvador #202A, Col. Centroamerica, San Salvador, El Salvador

Reviews & Ratings Explained

71%

Rating
38 Total Reviews
  • 72%Value For Money
  • 88%Security
  • 76%Location
  • 84%Staff
  • 64%Atmosphere
  • 64%Cleanliness
  • 52%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

The manager arranged an airport transfer for me, which was a godsend when my plane was delayed several hours and I ended up arriving late at night. She was helpful in organising other tours as well. The room was fine, however the advertised food facilities were not available.

  • 22nd Dec 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 25-30
  • (1 review)


54%

The staff do not speak English. It must first be telefonierrt complicated. The kitchen is hard to use and very dirty. Many cockroaches live in my room.

Owner Comment (Hide)
Hi. You say the staff does not speak English but I visited you the day you arrived and gave you information and assistance in English and said all you needed was to ask for me to get more information or help in English. Do not know why this is complicated. The kitchen is not an open kitchen just to be used by the employees. Its not dirty just not very new. Your room is cleaned daily and I find it hard to believe you saw any roaches there.

37%

Do not stay here! I nearly cried at the state of the place!

Owner Comment (Hide)
Hi. I am sorry you did not like our place. The fact that we are not a modern facility does not mean old means bad. The whole place is kept clean and we give good service and for what you pay here compared to other hotels you could´t not really demand luxury.

86%

The staff was very helpful and there was a lady who spoke fluent english which was very helpful for me. She also helped us figure out and schedule our rides for the next day. She was also very eager and helpful with sugesting things to do around san Salvador. I will be returning here for sure.

  • 21st Nov 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi. Thanks for your kind remarks. We strive to please and encourage to help our guest to discover all the nice places around the city and the country. Welcome back soon.



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