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Xplorer Backpackers

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
5.1
Rating 31 Total Reviews
  • Value For Money 4.7
  • Security 5.3
  • Location 6.0
  • Staff 6.0
  • Atmosphere 4.7
  • Cleanliness 4.7
  • Facilities 4.7
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5.1
Rating 31 Total Reviews
  • Value For Money 4.7
  • Security 5.3
  • Location 6.0
  • Staff 6.0
  • Atmosphere 4.7
  • Cleanliness 4.7
  • Facilities 4.7

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • New Zealand, Male, 25-30
  • Novice Nomad
  • 2 reviews
24th May 2017
2.0

This hostel says they have a 24 hour reception. I notified them I was arriving at 230am in the morning. Once I arrived the reception was closed and all lights off. I called the phone numbers and waited half an hour until 3am and nobody ever came!! I had to pay for a hotel room across the road for much more money fortunately they were open. I emailed them asking for an explanation before writing this and still nothing. Don't waste your time!

    • 2.0Value For Money
    • 2.0Security
    • 2.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • Bosnia And Herzegovina, Male, 31-40
  • Novice Nomad
  • 1 review
22nd May 2017
3.4

This is an terrible experience. They bought the other reviews!!! Just to sum up a few things, No windows in the rooms. The two bathroom/toilets are dirty and there is no paper. For two people you only get one towel. The blankets are more then discusting same goes for the pillows. You can not change the aircindition temperatureso you will freeze or be really hot. There is also no electricity in the room, so you can not charge any of your supply.Just a really bad experience,never again!!

    • 2.0Value For Money
    • 4.0Security
    • 6.0Location
    • 2.0Facilities
    • 6.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • England, Couple, 18-24
  • Avid Traveller
  • 11 reviews
22nd Apr 2017
10.0

One of my favourite places to stay! The staff are amazing, we returned here loads for stop overs while travelling across Borneo. Great location near the mall and the coast, we binge watched so many movies because it's £1.50 for a ticket! The highlight here are the staff though, really kind and accommodating. My boyfriend got paint all over his top and the ladies here spent so long cleaning it trying to get it off! :)

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness

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