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YHA Auckland City Reviews

Cnr City Road & Liverpool st, 20, Auckland, New Zealand

Reviews & Ratings Explained

78%

Rating
438 Total Reviews
  • 74%Value For Money
  • 82%Security
  • 80%Location
  • 88%Staff
  • 71%Atmosphere
  • 77%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Clean rooms, plenty of kitchen space, Friendly helpful staff, just a general great atmosphere about the place. Would definitely recommend staying in a YHA


100%

The staff were amazing very helpful and knowledgeable. Stayed here twice now


83%

Awesome location. Shared kitchen can get quite messy though, more so than with one general kitchen for the whole hostel.


57%

Due to a late night flight, we advised the hostel we'd be checking in around 1am. I was told there were staff available 24/7

  • 6th Oct 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (1 review)


57%

I thought this hostel was just "ok" until night time rolled around. I'm all for people partying etc but we were on the 2nd floor so quite close to the street and the noise was never ending up until about 5am, which would have been ok if it weren't for the drunks throwing empty bottles and things up at the hostel windows. Did not feel very safe or secure. Other then that was not so bad, although the staff seemed less then knowledgeable and not very enthusiastic to help you out, not the best stay


49%

Worst YHA I've stayed at - 3bd dorm on 2nd floor. Really run down and not enough toilets and only 1 tiny shower on the floor for girls. Ran out of paper towels in bathroom in afternoon and not replaced until 10am despite telling staff. Housekeeping let the place down - bathrooms cleaned once a day so bins overflowing and no toilet paper by evening and they forgot sheets and pillows. Beds uncomfortable. Staff were friendly but not knowledgeable about area. So disappointed - won't be back.

  • 4th Oct 2013
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 25-30
  • (1 review)


63%

Not terrible but not good either. Staff were very knowledgeable and helpful and rooms were clean but only two plug sockets for a 4 person room. Lockers had to be paid for which is ridiculous. Not nearly enough toilets or showers for an entire floor of people and the hostel itself is very difficult to find as the City Rd signpost is very easy to miss. Also doors do not lock automatically - only takes one forgetful flatmate to leave your valuables up for grabs. Would not recommend.


83%

I found it to be an efficient, clean & well run with staff who went out of their way to be helpful.

  • 25th Sep 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


91%

Internet was not for free

  • 21st Sep 2013
  • Novice Nomad
  • Anonymous
  • Czech Republic
  • Couple, 25-30
  • (1 review)


69%

Cookie cutter YHA

  • 19th Sep 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


97%

It was a first visit to Auckland for my friends and I and staying at Auckland YHA was one of the best decisions we made. I loved the friendliness of the people and the place and it was convienient as it was located next to Queen Street which made it easier for us to access the shops and the dining areas. If i had a chance again i will go stay at Auckland YHA...


80%

NICE ONE!


60%

Spacious kitchen with a good number of stoves and sinks. Needed more towels and detergent. Decent looking dining area. The floor in the room was stained, and the new linen asked for in the reception had a lot of hair on it. No heater/radiator. Almost all of the staff were happy, helpful and welcoming.

  • 28th Aug 2013
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)


63%

Chilly in the winter! The entire hostel I mean. Huge kitchen so that was good.


91%

Great location right off queens street. Quick walk to downtown. Clean showers and bathroom... mattress was pretty bad and needs to be replaced.


89%

Booked a three room dorm and got upgraded to a 2 bed dorm with no one else in it so that was nice. Friendly staff and good accomodation. Would stay again and recommend to mates!


94%

Thanks, it was just what I needed after a busy few days. Time to chill out before flying home. Great so near bus stop to airport too. MaryT

  • 20th May 2013
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 41+
  • (1 review)


86%

YHA Auckland was a great place to stay - good location and easy to get in and out at anytime. The dorm room however was quite small and the beds small, in hind sight I would have prefered a dorm with bunks and more people for less money. Also the towels smelled like bleach. I think the wireless should be free even to non-members. But - all in all it was a good place to stay and I will def stay there again.

  • 16th May 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


77%

Service was OK. I booked a twin room and was given a double.

  • 11th May 2013
  • Novice Nomad
  • Anonymous
  • New Zealand
  • All Female Group, 18-24
  • (1 review)


86%

Great stay, clean and staff make things really easy for guests. Location is ok, being near Queen St is good but being at the top of a really steep hill

  • 8th May 2013
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 18-24
  • (1 review)


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