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YHA London Oxford Street Reviews

14 Noel Street, Soho, W1F 8GJ, London, England

Reviews & Ratings Explained

90%

Rating
2447 Total Reviews
  • 86%Value For Money
  • 94%Security
  • 98%Location
  • 90%Staff
  • 86%Atmosphere
  • 90%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Just amazing!!!


89%

Hey! Comfortable beds here - with reading lights too - that's what it is all about. Once I found the place (it has a small entranceway and is not well marked), it made for a great stay. The showers were clean and hot, though I would say the floors were a little slippery and there was nothing to hang on to if you slipped! But nice to have female rooms, & roommates quiet & considerate. Another big plus point was the proper filter coffee, as it is so hard to find non-Italianated coffee now..

Owner Comment (Hide)
Hi Robin, Thank you for taking the time to leave a review. It is always great to get feedback. Hope to see you again. Kind regards, Leigh

100%

Staff were very friendly and welcoming. It was an excellent location. This was my first YHA experience and as a mature traveller I feel that I would definitely do Hostelling again

  • 16th Nov 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Hi Dinah, Thank you for the wonderful review. I will be sure to pass you comments on to the staff. So pleased to hear that you will give hostelling another go. Hope to see you back here again. Kind regards, Leigh

80%

I was ready to give this hostel a better review, but the sneering behavior of a staff member towards me upon check-out changed my mind. I can't say whether her attitude is indicative of the other staff members, but it ended my otherwise pleasant stay on a sour note. FYI: keep in mind they charge 3 pounds to store your luggage.

Owner Comment (Hide)
Hi Peter, I am sorry to hear that you stay was ruined. No, this is not our normal attitude towards guests, we pride ourselves on good customer service and making sure that each guests enjoys every minute of their stay. If you wish to discuss this matter further, please don't hesitate to contace oxfordstreetmanager@yha.org.uk Kind regards, Leigh

83%

It is really good location. The bathroom and shower are pretty good as I did not expect that from a hostel. But in the room you could hear everything from the street and only one blanket/cuvet it is not enough.


86%

Accomodation was great although the staff seemed rude at times and after we'd walked up all the steps spiralling up to the reception we weren't even greeted with a Hello. It was awkward. I've stayed in hostels all over the world and the staff are usually much more welcoming and upbeat!! The hostel itself was fab other than the grumpy staff!

  • 28th Oct 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


83%

This is a family hostel, so if you prefer a family oriented place, this is your hostel. The internet even blocks some websites that could be considered "porn" I could not use tinder or other dating apps with their wifi connection.

  • 27th Oct 2015
  • Novice Nomad
  • Anonymous
  • Argentina
  • Male, 31-40
  • (1 review)


94%

A cool hostel. Front desk staff was amazing, they have super cheap beer and a nice common room. Room size was decent and nice toilets

Owner Comment (Hide)
Hi Kristen, Thank you! Kind regards, Leigh

74%

Not a bad place. Great location and the staff are friendly enough. Caveat - cramped, smelly rooms, not ventilated well, not much social atmosphere, and it costs a bomb... but whaddaya expect in LANDAN?


83%

We were two people, staying three nights in a four people dorm. The dorm was clean, but the common area, as well as the bathrooms, could have been cleaned more often. They were not very dirty, but the bathroom floor was sometimes sticky and smelled a little. The staff was very friendly and helpful though!

  • 14th Oct 2015
  • Novice Nomad
  • Anonymous
  • Norway
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Catherine, Thank you for taking the time to leave a review. I will definately look into why our bathroom floor was not clean at all time, next time please let reception know and we will take care of it straight away. Kind regards, Leigh

91%

They staff was very welcoming and helpful. My one complaint is that i couldn't get any of there computers to access sites I have to sign into to access.

Owner Comment (Hide)
Hi Elise, Thank you for taking the time to leave a review. Unfortunately our computers in the lounge are pay as you go but we do offer free wi-fi. Hopefully see you back here soon. Kind regards, Leigh

83%

Great showers,clean rooms and nice facilities

Owner Comment (Hide)
Hi Benjamin, Thanks for taking the time to leave a great review. Kind regards, Leigh

86%

Very nice stay while i was in london lately for 5 days.. small but nice hostel. Shower was great. However, not quite the hostel if u want to meet people. Most tend to travel w companion.

  • 7th Oct 2015
  • Novice Nomad
  • Anonymous
  • Singapore
  • Female, 31-40

Owner Comment (Hide)
Hi there, Thank you for taking the time to leave a review on our hostel. It's a shame you felt that the hostel is only for couples as we have loads of solo travelers staying here as well. Hopefully see you on your next trip to London. Kind regards, Leigh

100%

My favourite hostel- ever!

Owner Comment (Hide)
Wow!! Thank you. Hope to see you back here again in the very near future. Kind regards, Leigh

80%

It was my first experience ever in a hostel, so I was used to hotel quality but I was somewhat pleased by the experience. Met some great people from all walks of life who turned into friends for life. Staff was very helpful such as Cameron and Leigh. Little cramped in the rooms especially with four people, no room for luggage and bumping into each other. No elevators made it difficult to carry luggage up a few flights of stairs but other than that was a good choice for me.

Owner Comment (Hide)
Hi Jason, It is really good to hear that you enjoyed your first ever hostel experience with us. Also great to hear that you made some great friends here. Thank you for the amazing comments on the staff, especially Cameron and Leigh, I will be sure to pass the message on to them. Hopefully see you back here soon. Kind regards, Leigh

91%

Great place to stay. I'd like some more variety and better quality tea bags such as good English twinnings.

Owner Comment (Hide)
Hi Rona, Thank you for taking the time to leave a review. We are sorry to hear that our tea bags were not up to scratch. We use Premium Fairtrade Tea and have 6 different varieties. Great to hear that you enjoyed the hostel. Kind regards, Leigh

91%

Cameron makes a mean latte, and the ladies are all so wonderfully helpful, hospitable and friendly. The best part about this hostel is the private showers, which makes up for the tiny bathrooms. Wifi sucks in the room, and online access is pricey in the lounge, but wifi works in the lobby area at least. The location is perfect, as is the staff. I will definitely stay there again!

Owner Comment (Hide)
Hi Carolina, I will make sure that Cameron gets the message about his lattes, he will be very happy to hear this. Wifi works throughout the 3rd floor and we are looking at having it installed on all floors. Hope to see you back here for the next Jets game. Kind regards, Leigh

80%

The room was too small and it got way too hot at night ...The staff was amazing!!! Charming, funny, helpful, patient....

Owner Comment (Hide)
Hi Nina, Thank you so much for taking the time to leave a review. I will pass on your kind comments about the staff. We hope to see you back here soon. Kind regards, Leigh

97%

Excellent location; great kitchen; friendly staff. Lots of stairs so have good knees. I would definitely stay again.

  • 30th Sep 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 41+
  • (1 review)


94%

Was very impressed with how clean the was

  • 29th Sep 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


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