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YHA National Park Backpackers & Climbing Wall Reviews

Finlay Street, P.O.Box 89, Tongariro National Park, New Zealand

Reviews & Ratings Explained

85%

Rating
109 Total Reviews
  • 83%Value For Money
  • 77%Security
  • 90%Location
  • 88%Staff
  • 83%Atmosphere
  • 90%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

No lockers although room do have locks. Rooms are a little draughty. Beds are narrow and mattress are a bit old. The place is OK for for what you need it for.


89%

Staff were very helpful and friendly, they made the stay a great experience. Thanks so much.

  • 25th May 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


77%

Overall, great hostel; close to Tongario Crossing, comfortable beds, and big kitchen! You can also rent hiking boots and outdoor wear for a small fee.


94%

Very good, clean hostel. Staff were happy to help with everything. Tongariro Crossing transfer was $30 return, which i think is standard in the town. 8 bed dorm was a good size, plenty of power supplies, and kept clean by staff each day. Internet at $5 a day, although another guy and myself did manage to connect to a free connection in certain parts of the hostel! Good sized and well-equipped kitchen. Well located, close to foursquare supermarket.


100%

excellent service from understaffed workers. Management should pa the workers for the extra work, servive and security they provide.


89%

The staff were short. The young woman who did our room was excellent, thoughtful, and over-worked. When a hostel is a staff member down they work longer and harder. But, this woman always provided the necessaries + advice and time as she saw that we 'needed' it. Do they get the money for the extra work they do, the extra hours they stay up, the extra security they provide, the extra layer of responsibility they provide? No. Not fair...!! She will not protest ... because her job would be ....

Owner Comment (Hide)
Thank you for your comment. Nice to hear that you had a great stay. Re staff: We have 3 girls at the reception, their work shifts are 6 or 7 hours per day, sometimes on a split shift, and just to let you know, they are paid by the hour.



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