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YHA Rotorua Reviews

1278 Haupapa Street, Rotorua, New Zealand

Reviews & Ratings Explained


379 Total Reviews
  • 87%Value For Money
  • 89%Security
  • 91%Location
  • 89%Staff
  • 77%Atmosphere
  • 90%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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This hostel was perfect for what we needed for the one night. Was nice and tidy, close to the park, shops, restaurants and the lake and the staff were also very good. We were also pleasantly surprised that we had our own bathroom as we thought we were to share the bathroom facilities! The only down side was the bed-it was very hard and we woke up with sore backs and necks! But for the price we paid, it wasn't a huge deal anyway. Overall, a great place to stay.

  • 21st Mar 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Couple, 18-24
  • (1 review)


Decent hostel with good sized dorms, there was a lack of plug sockets in the dorms and not a huge amount availble in social area/ kitchen. The reception staff are fantastic, so helpful for local info and booking of activities!


Nice hostel, I stayed for 3 nights. Rooms, kitchen and bathrooms are clean and tidy. No familiar athmosphere though. I'd recommend it Firma short term stay.

  • 28th Feb 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


The kitchen area is dated compared with other YHA facilities. Clean and comfortable though.


We stayed in a private room although have stayed here before in the dorms as well. Staff were super helpful and the secure bike storage was great and I found the free wife brilliant although my friend was using a USA sim card and could not access it. We had a great time away and would stay again.


Good location, clean rooms and friendly, helpful staff with great local knowledge. We were in a double room which was very hot and with only one window we couldn't get a draft to cool it down, that's the only negative though.


Great location with really good facilities and parking. Very comfortable though room needed to be a little bigger for real comfort and showere room was difficult to operate in with the door closed.

  • 24th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 41+
  • (1 review)


Really happy with our stay here. However, our room was uncomfortably hot and we had no access to fans. Our window was at the entry of the hostel so if we opened it or drew back the curtins everyone that walked in or out would see us sleeping. Other than that, great location, great staff and an awesome kitchen!

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