YHA Rotorua Reviews
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Reviews & Ratings Explained
The following reviews were submitted by customers who booked in the last 6 months.
The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »
We now classify our reviewers based on how well travelled they are.
- Novice Nomad: 1-10 Reviews Added
- Avid Traveller: 10-20 Reviews Added
- Globetrotter : 20+ Reviews Added
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Not my kind of hostel, I'd rather pick a smaler one next time. You have to pay for everything, even the lockers costs 2$. The hostel itself was ok, clean and a big and well equiped kitchen.
- Novice Nomad
- Anonymous
- Germany
- Male 31-40
- (3 reviews)
Loved this place! The staff goes above and beyond. I'd left my credit card at OGO and realized it when I went to check in. The staff called OGO and arranged to get my card back that night. Then, they put it in the safe overnight until I could pick it up. They also helped when someone had left their laundry in the dryer for over an hour. Very clean, very safe and right in the middle of Rotorua. Improvements would be more outlets in the rooms, lockers in the rooms, and a light at each bed.
- Novice Nomad
- moni603
- USA
- Female 31-40
- (6 reviews)
Decent little spot, not a great location for town but neither is the competition. The staff is great and it is clean and most YHA's are.
- Avid Traveller
- bneth923
- USA
- Mixed Group 25-30
- (11 reviews)
Great staff and really safe and happy environment
- Novice Nomad
- Anonymous
- (Country undisclosed)
- (Gender undisclosed)
except for the awful noise when climbing to upper bed, everthing is pleasant!
- Novice Nomad
- Anonymous
- China
- Female 25-30
- (3 reviews)
Location is good, the lake and the center is quite close. The staff will help you to get your evening, programs be organized and they seems to be knowledgeable. Ok hostel but nothing special, not the best YHA we have ever been to. Knowing that Rotoura is such a tourist center we expected a bit better, but still ok for a sleep over.
- Novice Nomad
- Anonymous
- Hungary
- Couple 25-30
- (7 reviews)
Hostel was great- rooms were very clean and nice, but we were disappointed with not being close to the natural hot springs. We didn't realize these were so far outside of town. The front desk was really helpful and patient with any questions that we had.
- Novice Nomad
- Anonymous
- USA
- Couple 25-30
- (5 reviews)
There was a mouse/mice in our room, we then had to move to another room in a separate building which had no hot water the following morning. Granted we got a refund for our stay, but I will not be staying there again!
- Novice Nomad
- eoindarby3572
- Ireland
- Male 25-30
- (1 review)
Very helpful staff. Very Clean. Lots of families. Good facilities.
- Avid Traveller
- Anonymous
- Australia
- (Gender undisclosed)
- (15 reviews)
Was not able to get much sleep as the lights from the admin block shone into our room all night. All else was perfect; kitchen facilities spotless and well equipped.
- Novice Nomad
- Anonymous
- New Zealand
- Female 41+
- (2 reviews)
The hostel is Ok. But they had announced in Hostelsworldwide.com that they have FREE internet: bullshit! You have to pay for it. Second problem: bathrooms not always too cleans. There are many beds for few baths. The room was ok, clean and silent.
- Novice Nomad
- Anonymous
- Brazil
- Male 18-24
- (1 review)
found two cockroach during a 2 night stay... except that good
- Novice Nomad
- Anonymous
- France
- Mixed Group 18-24
- (1 review)
Good place to stay though if given a choice between a smaller/more personalized backpacker, I would go for the latter. Great city central (close to i-Site and restaurants) but supermarkets are located at the other end of town.
- Avid Traveller
- Anonymous
- Malaysia
- Female 18-24
- (12 reviews)