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YHA Rotorua Reviews

1278 Haupapa Street, Rotorua, New Zealand

Reviews & Ratings Explained

88%

Rating
418 Total Reviews
  • 88%Value For Money
  • 89%Security
  • 85%Location
  • 93%Staff
  • 81%Atmosphere
  • 93%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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63%

There should be lockers available in the rooms or at least have them available and each brings its own lock. There should not be a cost to keep your stuff safe. Its called budget accommodation for a reason.


100%

Excellent accommodations with a friendly and helpful staff. I would definitely stay with YHA Rotorua again.

  • 31st Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Kia Ora, thank you for your wonderful review and we hope to see you again in the future! Enjoy your travels. Kind regards Haylee Bloor

91%

Great hostel, the staff were very welcoming! Would definitely return!

Owner Comment (Hide)
Kia Ora, thank you for taking the time to review us, such lovely feedback and we hope to see you again in the future! Take care and enjoy the rest of your travels in NZ. Kind regards Haylee Bloor

89%

Really nice hostel with friendly staff and people. Location is also superb!


89%

The staff was SO NICE and helpful. It was a little farther from the center of town so I had to lug all my luggage from the bus stop to there which on a regular day would have probably been fine but it was hot.


71%

Having to book all four beds because my daughter is under 18 was a bit rough.


100%

Fantastic, friendly staff. Private rooms were really spacious and clean.

  • 25th Nov 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


77%

For Rotorua being so small, it's not a huge deal but this hostel was further away from the main part of the city than any other hostel, though that only adds on a few extra minutes of a walk. The atmosphere was sort of bland but YHA is a trusted brand and the facilities, etc. were clean and reliable.

Owner Comment (Hide)
Hi, thank you for your feedback. The atmosphere is always challenging with a hostel of our size, we do have a great communal lounge/dining area for people to meet and we have a movie night each week to provide some activity for our guests. I am glad you found our facilities to be clean and comfortable. Safe travels in NZ. Kind regards Haylee Bloor

97%

Great facilities. Location is just a little out of the center of town but a great close walk to the geothermal park area. Lovely staff made staying here a joy.


80%

This hostel was nice. It was clean and friendly atmosphere. Nothing bad to say.


89%

Really good, clean accomodation with good facilities. Close to the city centre

  • 15th Aug 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 31-40
  • (1 review)


94%

Even though in general was an ok experience the pillow was a brick, and I asked for the. Super deluxe ensuite private room... I was all Sunday with a pain on the neck, thanks to that. Another 2 friends stayed at cheaper rooms and had the same problem.

  • 15th Aug 2015
  • Novice Nomad
  • Anonymous
  • Argentina
  • Couple, 31-40
  • (1 review)


The reviews below do not count toward the property's recent rating.
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69%

Not bad overall. Good kitchen if you like to cook.


100%

Nice room.


83%

This hostel was perfect for what we needed for the one night. Was nice and tidy, close to the park, shops, restaurants and the lake and the staff were also very good. We were also pleasantly surprised that we had our own bathroom as we thought we were to share the bathroom facilities! The only down side was the bed-it was very hard and we woke up with sore backs and necks! But for the price we paid, it wasn't a huge deal anyway. Overall, a great place to stay.

  • 21st Mar 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Couple, 18-24
  • (1 review)


71%

Decent hostel with good sized dorms, there was a lack of plug sockets in the dorms and not a huge amount availble in social area/ kitchen. The reception staff are fantastic, so helpful for local info and booking of activities!


71%

Nice hostel, I stayed for 3 nights. Rooms, kitchen and bathrooms are clean and tidy. No familiar athmosphere though. I'd recommend it Firma short term stay.


77%

The kitchen area is dated compared with other YHA facilities. Clean and comfortable though.


97%

We stayed in a private room although have stayed here before in the dorms as well. Staff were super helpful and the secure bike storage was great and I found the free wife brilliant although my friend was using a USA sim card and could not access it. We had a great time away and would stay again.


80%

Good location, clean rooms and friendly, helpful staff with great local knowledge. We were in a double room which was very hot and with only one window we couldn't get a draft to cool it down, that's the only negative though.


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