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YHA York Reviews

Water End, Clifton, North Yorkshire, York, England

Reviews & Ratings Explained

82%Overall Rating

From 30 ratings
  • 79%Character
  • 87%Security
  • 76%Location
  • 89%Staff
  • 77%Atmosphere
  • 85%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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53%

Rooms are far too hot at night - needs to be some way to turn off the heating. Would be great if staff were a bit more proactive about assisting guests with information about things to see and do, places to eat etc. Very pricey for what we got, at any rate.

  • Novice Nomad
  • 20 May 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


73%

The rooms were comfortable, with warm blankets and the bathrooms were clean. But the hostel didn't have lockers for personal goods, and the internet terminals and wifi were 50p per 10 minutes. Cheap to start with, but expensive once you factor in breakfast and internet costs.

  • Novice Nomad
  • 15 Apr 2012
  • Anonymous
  • Australia
  • Female 25-30
  • (6 reviews)


73%

Room was a good size and comfortable.However it had not been hoovered and we found a wallet in one of the beds - obviously not very thoroughly cleaned. The small shower was manky! Breakfast was good, staff were pleasant and friendly -overall a good stay.

  • Novice Nomad
  • 15 Apr 2012
  • Anonymous
  • Scotland
  • Female 41+
  • (1 review)


90%

I thoroughly enjoyed my stay at the York YHA Hostel the staff were very friendly and helpful and the bedding arrangements were very comfortable and worked well. It was a little bit of a walk out of town, which was fine in the day but little bit of a walk if you're by yourself at night. All in all a good stay and I would definitely stay there again.


77%

It was very very hot inside the room

  • Novice Nomad
  • 30 Mar 2012
  • Anonymous
  • Bangladesh
  • Male 18-24
  • (1 review)


83%

Clean, comfortable, secure, and it's only a short walk into town.

  • Novice Nomad
  • 20 Feb 2012
  • Anonymous
  • Canada
  • Female 18-24
  • (1 review)


100%

Clean, safe, warm, and a very easy booking process. Would stay again.

  • Novice Nomad
  • 18 Feb 2012
  • Anonymous
  • Scotland
  • Mixed Group 18-24
  • (1 review)


73%

We didn't actually stay at York. Hostelworld made an error in booking and cancelled our room. Therefore when we arrrived at there was no accommodation for us. I have ticked staff as 'poor' due to the fact that when the mistake was first found on the system, the implication was that I was confused and that I made the cancellation. The people behind the desk were unapologetic (the word sorry did not leave either of their mouths). However my key complaint is with hostelworld, as described below.

  • Novice Nomad
  • 28 Jan 2012
  • Anonymous
  • England
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Thanks for your comments. We do hope that upgrading you to a guest house at our expense was an acceptable outcome, and hope you'll be able to stay with us in the future.

83%

Door closer in room 4 needs oiling and very squeaky floor boards could do with being screwed down! Otherwise comfy bed etc though the room was a little warm.

Owner Comment (Show)
Thanks - we have sorted out the door closer, and will address the problems with the floor boards in this room shortly.

90%

staff very friendly and helpful. found shower cubicles a bit small. car parking an asset.

  • Novice Nomad
  • 21 Jan 2012
  • Anonymous
  • England
  • All Female Group 41+
  • (1 review)


83%

This is a pretty typical youth hostel. It was nice enough. Not a particularly social hostel. A bit of a walk to the city center, but nothing too bad. The only wrong thing with this hostel is that you have to pay for everything. The price literally includes your bed and linens and nothing else.

Owner Comment (Show)
Thanks for your comments. We have additional charges for a number of products , simply to keep our bed prices as low as possible, from just £10 with twins and fours as low as £19 for the room

97%

It waw a good experience,

  • Novice Nomad
  • 06 Jan 2012
  • Anonymous
  • Colombia
  • Male 31-40
  • (1 review)


87%

I have stayed here before and will stay again!


80%

Staff war very friendly, hostel was clean and rooms were as expected. I'd like to emphasise the excellent condition of the self-catering kitchen, which made our stay very comfortable! Thank you very much!

  • Novice Nomad
  • 03 Jan 2012
  • Anonymous
  • Germany
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Our large self catering kitchen is one of our best assets. At YHA York you can get a cheap bed and self cater if you chose. You can of course also buy snacks from the bar during the evening, or get a great breakfast for £4.95

83%

Good locatin had a car park , walk 20 minuted to a city center and staff is vary nice.


73%

46 years I have been hostelling.York was my 2nd hostel.The old cycling to/hiking to days are over therefore the atmosphere of yesteryear is missing BUT the previous two visits illustrated how much...you could do with checking the £3 extra "outsiders" know how to make a bed...disturbing to witness bare flesh on duvets...you would think the green of the sheets would give them a clue. Alan, Sheffield


90%

All was ok. not far from the centre. Nice staff! Room was very cold.


67%

Too much focus on ultra security. Didn't seem to have much life about it compared with Nice in France.

  • Novice Nomad
  • 02 Dec 2011
  • Anonymous
  • Australia
  • Male 41+
  • (1 review)

Owner Comment (Show)
Safety & security of our guests is important to us (and to our guests!!)and I'm sorry that it was too much for you.



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