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YMCA Hostel Reviews

Corner Pitt street and Greys Avenue, Auckland, New Zealand

Reviews & Ratings Explained

87%

Rating
107 Total Reviews
  • 83%Value For Money
  • 92%Security
  • 88%Location
  • 92%Staff
  • 77%Atmosphere
  • 92%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

The staffs are friendly and the room, the toilet and the shower room are clean! If it has more cooking utensils will be better

Owner Comment (Hide)
Dear guest, Thank you for your feedback. Happy you enjoyed the stay with us, we were going through renovations in our Kitchens, new kitchens utensils are now in place, sorry about the inconvenient. Kind regards, Andre Vidoto Centre Manager

83%

Very secure, a bit of walk -15 minutes- from city centre. Staff very helpful for hints to sell my van, how to get around the area and for the gym of the neighboring YMCA. There is a lack of atmosphere since the place is huge. I think the place is a bit pricey since it's not close to everywhere, no breakfast and no wifi.

Owner Comment (Hide)
Dear Guest, Thank you for your feedback. Kind regards, Andre Vidoto Centre Manager

86%

Nice "hotel". Very clean and quiet. If you're not there to meet people, it is a perfect place to stay in.

Owner Comment (Hide)
Dear guest, Thank you for your feedback, Kind regards, Andre Vidoto Centre Manager

80%

The kitchens were really small, and you have to pay for wi-fi. Otherwise pretty good hostel. Atmosphere was a bit boring, nothing partylike arranged by the hostel even on St. Paddy's day


86%

Good overall but really lacks atmosphere and character. Most guests were nerdy Asian types. Liked the gym free trial.

Owner Comment (Hide)
Dear guest, Thank you for your feedback, We offer several activities in the daily basis, such as; Sunday Movies, Pizza Nights, Friday Competitions, Tuesday Treat, Wednesday Yoga plus a fully equipped gym with a schedule of over 20 Group Fitness Classes, additionally we provide a multi sport indoor court and nice garden. In regards our guests, we do not judge or sterotype, colour, race, gender or country birth, I'm sorry if you do. Kind regards, Andre Vidoto Centre Manager

91%

Friendly reception, was upgraded from a dorm room to a private double room.

  • 14th Mar 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Guest, Thank you for your feedback. Kind regards, Andre Vidoto Centre Manager

100%

Stayed in a single room - nice , clean room with a bad and refrigerator. Bright and sunny room, clean bathrooms and shower, great location - only a 5 minute walk to queens street

Owner Comment (Hide)
Dear Guest, Thank you for your feedback. Kind regards, Andre Vidoto Centre Manager

97%

Clean and nice, the lobby is awesome and atmopshere is comfortable. also it is right in between K road, Queen st and Ponsonby so you are walking distance between all of them.


86%

Mostly good, second time I have stayed there.


80%

Facilities rated average because the room was very hot due to sunshine and only curtains and no aircon. Otherwise the facilities are quite good.


100%

The hostel was nice. Got a private room for three which I really liked. The staff member was sweet and patient with us and talked to us in our native laguage (Spanish) which was great. The place i sgood, though the internet isn't very good.

Owner Comment (Hide)
Dear guest, Thank you for your feedback. Nice that you have a native speaker to help you out, we speak 6 languages in total this is one more service we can offer. Our Wireless speed can vary from time to time, if the demand is high the supply is going to be affected, however we will investigate the issue thoroughly. Once again thank you for your feedback. Kind regards,

97%

A couple of suggestions: a bigger room to allow for people to eat, cook, and socialize together would be great. As well, recycling could be supported by having each floor with facilities. Thanks for a great experience

  • 11th Feb 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Dear guest, Thank you for your feedback. Great suggestions, we are investigating options to enhance the dining experience in YMCA, there are recycling rubbishes in your room as well as in all common areas. Kind regards, Andre Vidoto Centre Manager

91%

Great service from staff. Allowed me to stay an extra night at the discounted price I originally payed for. Security staff were very chatty and tried to help me out with a screwdriver. Thank you staff of YMCA.

  • 5th Feb 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Dear guest, Thank you for your feedback. Happy you enjoyed your stay and our staff helped out to sort out an extra night at a discounted price, glad you had a chat with Security and they helped you too. Thank you for your stay. Kind regards, Andre Vidoto Centre Manager

83%

Nice hostel with plenty of space. Fridge in the room which was a nice touch. Needs aircon or some other way of keeping the sun out. Had some hot nights. Could also do with a fence around the outdoor area/garden plus an enforced noise policy for same. Loud kids yelling a good part of the night and in the morning the local alkies took over.

Owner Comment (Hide)
Dear guest, Thank you for your helpul feedback. Glad you enjoyed our facilities, sorry about the inconvenience caused, we will take a special note about your suggestions and make some improvements to your next stay, Once again thank you for your feedback. Kind regards, Andre Vidoto Centre Manager

80%

The ceiling of the showers is reflective, which means the person in e next cuibcle can watch you shower, and vice versa. Also, the shower cubicles bad no dry area for towels and clothers. The whole cubicle got wet.

  • 3rd Jan 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Dear guest, Thank you for your feedback. I'm not sure about the reflection you have seen, I personally investigated and could not find a problem there, however we may change the lights from cool white to just white and it will cut the reflection down. We are investigating a curtain to be installed in each cubicle which would mitigate this problem, however, we do have extra hooks outside and inside of the cubicle. Kind regards, Andre Vidoto Centre Manager

89%

Very stressing communication with reception re: the parking, was given a chit for 1st night all good, 2nd day went to pay again and given another chit and told it was valid until I left, which was Thurs 1st January. On vacating on the 1st my car had been towed away and I was fined $250, when I enquired from reception was told the chit was only valid until Wednesday? could not see the sense in this as I was booked in as stated until Thurs morning. Would love a refund from the tow truck company

  • 28th Dec 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Dear guest, Thank you for your feedback. Our Staff have been communicated with you in the past few weeks, hopefully the whole problem was sorted. Kind regards, Andre Vidoto

100%

Everyone I saw there, all the guests, were treated with great respect and kindness. I felt like a true guest. The last day of my stay, the sun shown through the window and the walls sparkled, reminding me of cleanliness and happiness. I am glad I chose to stay there as part of my special trip to New Zealand.

Owner Comment (Hide)
Dear guest, Thank you for your feedback. Happy you enjoyed our services and facilities, hope to see you again soon. Kind regards, Andre Vidoto Centre Manager

69%

Ok hostel if you a quiet nights sleep or don't want to do anything. Bathrooms are excellent I have to say but kitchen's are very small. Location is as its in the City but not close for the traffic to to noisy

Owner Comment (Hide)
Dear guest, Thank you for your feedback. Glad you find our Bathrooms to be excellent, kitchens are due to renovation in 2015, happy to have you back to see it again. Kind regards, Andre Vidoto Centre Manager

97%

Very friendly staff and clean hostel in a very good area connected to CBD.

  • 8th Dec 2014
  • Novice Nomad
  • Anonymous
  • Austria
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Dear guest, Thank you for your feedback. Happy you found our wonderful staff to be friendly and the Hostel to be clean, glad you enjoyed our location as well. Kind regards, Andre Vidoto Centre Manager



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