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YMCA Hostel Reviews

Corner Pitt street and Greys Avenue, Auckland, New Zealand

Reviews & Ratings Explained

86%

Rating
62 Total Reviews
  • 89%Value For Money
  • 87%Security
  • 87%Location
  • 91%Staff
  • 71%Atmosphere
  • 96%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Rooms are cold, no heaters. Not really a hostel, poor kitchen. Basic accomodation.


74%

Overall decent hotel, not really a hostel. Parking is at night only and expensive considering your not even downtown. Rooms and washroom clean. Staff was friendly, sadly no atmosphere here though.

Owner Comment (Hide)
Dear guest, Thank you for your feedback. Happy you enjoy your stay, our Cleanliness and Friendly service. Our Car Parking rates are about 15% cheaper than others in the same block. In regards the atmosphere we provide weekly and monthly events, I'm sorry if you didn't have the chance to enjoy one of them. Once again thank you for your feedback. Kind regards, Andre Vidoto Centre Manager

91%

Enjoyed the stay!! The lady on reception was very helpful and cheerful.

  • 24th Apr 2014
  • Novice Nomad
  • Anonymous
  • India
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Guest, Thank you for your feedback. Glad you enjoyed your stay and happier you found one of our receptionists to be helpful and cheerful. Kind regards, Andre Vidoto Centre Manager

100%

I stayed YMCA hostel about 10 days. I am satisfied my choice. It has very clean room. Staffs are very kind. Location also good. Some people told me It's too expensive but I didn't care because It was my choice. If I go to Auckland later, I am confident that I'll stay YMCA again.

Owner Comment (Hide)
Dear guest, Thank you for your feedback. We are really happy with your comments, glad you found our staff to be kind and location good. Our rates follow the market and facilities we offer, we would never charge an amount that does not reflect our value. Once again thank you for your feedback. Kind regards, Andre Vidoto Centre Manager

74%

The main advantage of this hostel is its central location. Disadvantages are its enormous size and inadequate kitchen/dining facilities. It's fine if all you're after is a cheap bed, not so much if you want to meet fellow travelers. It has no character whatsoever, but that was to be expected.

Owner Comment (Hide)
Dear Guest, Thank you for your feedback. Happy you find our Location to be good. In regards the kitchen, we do have a project to renovate and the near future. In terms of fellow traveler just tonight we have about 38 different nationalities staying with us, we do have a more family environment as we are not a party Hostel, I'm sorry if we have not fulfilled your expectations. Kind regards, Andre Vidoto Centre Manager

80%

Clean, safe hostel. Bit off queen st, but within 10 mins you are in the heart of th city. Not exactly the place to meet other travellers as clearly there are a lot of long termers. Staff were helpful. Good hostel, but slightly pricey.

Owner Comment (Hide)
Dear Guest, Thank you for your feedback. We delighted you pointed out our good location, cleanliness and safety. Currently we have about 60% of our beds taken by travelers exactly like you, sorry if you didn't have a chance to meet other guests, our rates are about 5% to 15% cheaper than competitors, please have a shop around and compare. Once again thank you for your feedback Kind regards, Andre Vidoto Centre Manager.

The reviews below do not count toward the property's recent rating.
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83%

This is my second stay at the YMCA Hostel in Auckland and I would recommend it to anyone. I book a private single room and is much cheaper than getting a hotel room. The rooms are very clean and neat. If you're looking for a basic place to sleep this is ideal.

Owner Comment (Hide)
Dear Guest, Thank you for your feedback. Glad you enjoyed staying with us, happy you understand our concept, we aim to provide an affordable, comfortable and clean accommodation. We are looking forward to meeting you here again. Kind regards, Andre Vidoto Centre Manager

86%

Nice location. Took the Citylink bus from Queen street for 50 cents. Very nice single rooms.

Owner Comment (Hide)
Dear Guest, Happy you enjoyed our location and Single rooms, we all look forward to meeting you here again. Kind regards, Andre Vidoto Centre Manager

100%

I just like a basic no-frills place, and here the cheap private rooms are a bonus.

Owner Comment (Hide)
Dear Guest, Very happy you enjoyed our rates and facilities, hope to see you here again. Kind regards, Andre Vidoto Centre Manager

83%

Nice ajd clean bathrooms and toilets. Kitchen was not really good though

Owner Comment (Hide)
Dear Guest, Thank you for your feedback. Happy you enjoyed our Bathroom and Toilet Facilities, our Kitchens is due to renovation this year, however, our 2 kitchens have Hot Plates, Microwaves, Ovens, Fryers and all Kitchen Utensils, additionally we do have a dining room and spacious Lounge where you can interact with guests from all over the world. Once again, thank you for your feedback. Kind regards, Andre Vidoto Centre Manager

91%

This hostel was extremely clean, quiet, and had very comfortable beds. The staff were excellent and the hostel was conveniently located to downtown Auckland. This hostel is huge and has more of a hotel feel than a smaller hostel. I would recommend it to anyone.

Owner Comment (Hide)
Dear Guest. Thank you very much for your fantastic Feedback. We're glad that you had a very pleasant stay with us. Our rooms are cleaned by very capable Housekeeping Staff and the Reception staff are always willing to help in any way they can with their vast knowledge of the Auckland Area with a friendly smile. I hope to see you coming back and staying with us again. Thank you. Kind Regards Eung Yeon Jon Front Office Manager

83%

Clean, nice, tidy,friendly staff, quiet for the night. What else you want?


89%

Had such a good stay here. The staff were so kind and friendly and knew a lot about the city. The location is great, there's a food court near by and a 7 minute walk to the centre. Would definitely stay again!

Owner Comment (Hide)
Dear Guest. Thank you very much for your feedback. We're very happy to hear that staff was helpful and the location very convenient. We have a very dedicated group of staff with a great knowledge of the area and a warm personality to help our customers with any enquiries. We feel that our location is quite conveniently away from the main street but close enough to be a short walk. I look forward to having you stay with us again. Thank you Kind Regard Eung Yeon Jon Front Office Manager

91%

Great staff, very helpful. I arrived a couple of hours before check in but got a room anyway as the lady at the reception desk asked housekeeping to clean my room first. Good location, yet quiet at night. Super clean.

Owner Comment (Hide)
Dear Guest. Thank you very much for your great feedback. We're glad that you had such a fantastic stay at the YMCA. We have an excellent group of staff, always working hard and greeting guests with a warm smile and positive attitude. We make sure to do our best for any guest arriving early to check them in as soon as possible by getting the housekeeper to clean first or moving reservattions to free up a room. Once again Thank you very much. Kind Regards Eung Yeon Jon Front Office Manager

94%

Rooms, bedding, and bathrooms were all very clean. Facilities were nice. Doors are a little loud but not bad.

Owner Comment (Hide)
Dear Guest. Thank you very much for your awesome feedback. We're glad to hear that you found the rooms very clean and facilities were nice. We are always reviewing our products and suppliers to have the best products for our customers. And we are always finding new ways to improve our facilities and trying to add new facilities for the enjoyment of the guests. Once again thank you very much. Kind Regards Eung Yeon Jon Front Office Manager

77%

Typical of any really large hostel in a city. Does the job, wouldn't go if you were wanting to meet new people though.

Owner Comment (Hide)
Dear guest, Thank you for your feedback. Our guests come from all over the world, just in a quick research, at the moment we have 20 different nationalities staying with us, therefore, we are indeed a great place to meet people, however, we are sorry it was not your experience, please let us know next time and we will be able to engage you to the group of travellers you are after. Kind regards, Andre Vidoto. Centre Manager

80%

I would recommend putting similar aged people in the dorms. In our 4 bed dorm myself&my friend another friendly girl how ever there was also an older lady who was quite rude and aggressive. Both my friend& I were after long flights and wanted to go to bed early while getting ready for bed she started shouting at us. As she was staying in the room she had a key and made me feel very uneasy, needless to say I did not sleep well that night. I will opt for private rooms in future

  • 11th Oct 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Dear guest, Thank you for your feedback. We will consider your comments carefully, however, we find very hard to create a bias in regards age, YMCA rooms are open to all ages and I have seen different age groups getting along pretty well in this 13 years in the Hotel Industry. We are very sorry about the inconvenient caused, please in your next stay contact us that we will provide a solution for you. Kind regards Andre Vidoto Centre Manager

63%

my partner and I stayed in the 3single bedroom. room was very good size for us.beds really comfortable,lots of space for clothes.has a fridge too.our level was under going a make over.toilets and showers were good.kitchen is extremely small. hard to cook meals in the evening if there is a few people trying to cook.kitchen should be bigger.but kitchen has enough utensils.no atmosphere in the hostel.pool table & tv, board games on ground floor.can use for free.location is good.overall good place

Owner Comment (Hide)
Dear guest, Thank you for your feedback. Glad you enjoyed our new beds and rooms space, we do provide all the utensils and I will follow up if there are some missing. Glad you like the showers and toilet. I'm sorry about any inconvenient caused. Once again thank you for your feedback. Kind regards, Andre Vidoto Centre Manager

86%

My friend and me stayed at ymca from 31.08.13 - 02.09.13. We slept in a bedroom for 3 and shared a bathroom with two other guys. The bathroom was very clean, the room as well..only the counterpane had some hairs from another guy?! But the worst was, that at night it was cold (I think because of the old windows?) But all in all it was a nice hostel, better than other know. And the best was the very very friendly and helpfully staff at the reception. And you can walk easily into town :)

  • 31st Aug 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Dear guest. Thank you for your feedback. We are glad to hear that you had a pleasant stay and found our facilities were clean. As written on the Factsheet we do provide heater at reception free of charge. I apologise that it wasn't communicated to you clearly. And thank you for your comment about our staff. We take pride in having friendliest staff. Jay Jon Front Office Manager

83%

The single rooms are decent value for money although the whole place is very sterile with little going on for the independent traveller. I'd still return though as the location was ideal just off K-road, ponsonby and a short stroll down to Queen st.

Owner Comment (Hide)
Dear guest, Thank you for your feedback. Happy you think YMCA is a good value for money, we do have events happening not as much as a party Backpacker, we praise ourselves to be Friendly, Affordable and Comfortable. Glad you would come back. Kind regards, Andre Vidoto Centre Manager

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