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Youthhostel Luzern Reviews

Sedelstr. 12, Lucerne, Switzerland

Reviews & Ratings Explained

78%

Rating
561 Total Reviews
  • 74%Value For Money
  • 86%Security
  • 61%Location
  • 88%Staff
  • 74%Atmosphere
  • 84%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Though the location for the hostel was out of the way, this ended up not being a problem. t's a simple bus ride to get there, and the way to the hostel is signposted on all of the roads. The staff were friendly and my room was very clean. I definitely recommend this hostel if you are staying in Lucerne.


77%

Very clean, quiet and secure.


83%

Nice hotel, excellent staff. But public space should be reorganized.


57%

Not the best hostel I've stayed in. Staff weren't all that nice and there was no atmosphere at all. A lot of families stay here and not many English speaking people.


80%

very clean!


74%

it's not possible to cook at kitchen. a little bit inconvenience. The hostel location is a little far from train station. But it doesn't matter if you guys know bus station and bus timetable. It's clean inside of hostel.

  • 24th Sep 2014
  • Novice Nomad
  • Anonymous
  • South Korea
  • Male, 25-30
  • (1 review)


94%

Great place!!! ive enjoy my stay there


69%

Be warned: I didn't read the fine print and if you aren't a member of the youth hostel association then it costs 6 extra euro a night PER PERSON to stay there.... I was very unhappy to find this out.


43%

Horrible location but staff was nice and helpful. Atmosphere was pretty dull too.


31%

This was the worst hostel I have ever stayed in. I was sleeping in an all female dorm and in the middle of the night we had a man break in, in his underwear, and stay the night in our dorm. Apparently the door locks were broken. It was pretty scary! In the morning the staff weren't very apologetic and did little to make up for the massive security glitch. The hostel is 30 mins at least out of town. Pay the extra and stay somewhere secure.


94%

so very clean, and crew was so kindly, friedly,


94%

The level of cleanliness in the hostel was very high. The staff was also very cooperative and informative.


83%

Great job confirming our room and when we needed to change our arrival time, we received an answer within an hr. Very clean, good location (about 30 min walk to old town), superb breakfast, really cozy/clean/nice private room on the first floor. The window could be opened for some fresh air, it faced a little green area. We stayed for two nights but would be happy to stay much longer. Highly recommend.

  • 2nd Aug 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)


80%

There was no lift, it was quite hard to take my bit luggage.

  • 1st Aug 2014
  • Novice Nomad
  • Anonymous
  • China
  • Female, 18-24
  • (1 review)


77%

On the whole a positive experience - friendly people and clean room, although there's only one toilet on each floor which is very inconvenient

  • 31st Jul 2014
  • Novice Nomad
  • Anonymous
  • Hong Kong
  • Female, 31-40
  • (1 review)


69%

don't let the customers make it clean all stuff. They never clean up thing. Need to be cleaned by staffs.


83%

Jacqueline was extremely helpful & enthusiastic. She spent a good amount of time with us to answer our questions about getting around in Luzerne.

  • 14th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


66%

I think it is not good location by walking...

  • 14th Jul 2014
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 18-24
  • (1 review)


66%

Typical Hostel International hostel. Clean, but very boring and located far from the center. I had no problems with the staff, they were all very helpful. Wifi is really terrible and it does not work at all if there are more than ten people in the hotspot. There are pay terminals for internet there, coincidentally.


100%

They are so nice! I lost my coat there, they picked it up and we're willing to mail it to me. I really appreciate their help!

  • 23rd Jun 2014
  • Novice Nomad
  • Anonymous
  • China
  • Female, 18-24
  • (1 review)




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