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Youthhostel Zermatt Reviews

Staldenweg 5, Winkelmatten, Zermatt, Switzerland

Reviews & Ratings Explained


438 Total Reviews
  • 76%Value For Money
  • 91%Security
  • 68%Location
  • 85%Staff
  • 75%Atmosphere
  • 88%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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facilities are excellent, the free bearkfast is great...but one disadvantage is the location, it is a little far away from the Zermatt railway station, and I need to climb the steps with my heavy luggage


在hostel 品質及管理上非常好, 乾淨整齊,空間及景觀都很好. 唯一是我拖著非常重及大的行李沒有電梯或坡道可及,,以至拖行李爬上2樓卻扭傷了手腕ㄌ >"


Staff were very friendly and helpful. It's a little further out from the main town area but only a short walk (and if you're in Zermatt you should really be expecting to walk a little). Bed in the dorm was very comfortable (one of the better nights sleep I have had in a hostel) and lockers secure. Only real downside to this hostel is that there is no real atmosphere, which is fine if you are there with friends/family but for single travellers it makes it hard to interact. Still, great place!


Better laundry instructions would be awesome.


We could see the Matterhorn from our room which you don't expect from a hostel, very cool. We were in the side building which was fairly new (I think), nice big room...we had a disabled shower / bathroom so would be good for anyone needing an easy walk in shower. The hostel is up the valley about 10-15 mins from the train station. Best breakfast including cereals, toast, meat, rolls, fruit juices, teas (green etc) and coffee! Lockers to store luggage when you arrive are massive and free :-)


We had a great stay! Only downside was not having wifi in the rooms.

  • 10th Sep 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 31-40
  • (1 review)


Not a good place for young solo travelers as mostly large insular groups and family's. They also cater to large youth summer camps which did not make for a relaxing place to stay and made breakfast a challenge. Breakfast was excellent and charged you up for a full day of hiking which was appreciated. Facilities are clean and comfortable but they lack a kitchen for travelers.


This hostel is very pleasant to stay in and comfortable but it attracts an older family crowd that is not good for meeting people. The staff is excellent and the breakfast does a great job of powering a hiker through the day. An excellent location near the trail heads that isnt a problem to reach from the train station.


Very friendly staff and valuable paid dinner.


Location is terrible, no wifi in rooms only in lobby. Everything else is relatively good!


the only bad thing is they donot have a lift.


A good hostel. A bit far from the station. Small room. Very crowded. Good breakfast.


The wifi was very patchy and it took us a day to even be able to connect. I didn't mind the idea of wifi on only two floors but maybe have more seating? Other than that is was a great stay. We were very cozy when it was cold and the beds were good.


This hostel was advertised as a youth-hostel, but there were more people age 28+ than younger. Very few english speakers were staying there as well. The staff were not accommodating when we tried to cook dinner, and they do not allow guests to use the kitchen Breakfast was very good The hostel does not have very good staff hours (doesn't open till 4pm and staff leaves around 10am) The hostel is at the top of a hill - just a heads up so that future backpackers can find it


Friendly and helpful staff, clean and well equipped hostel. No kitchen but the dinner provided was good value and nice. It's quite a walk from the centre of town and the train station (up a steep hill and steps) but the view is good!


The hostel located a bit far from the station anyway walking from the station is the best way to reach out, during the footpath it is the view of Matterhorn. Cheer!


Your breakfast was absolutely fantastic! Your staff was wonderful as well. The kids got a little loud, but, there's little that can be done to stop that--it is a youth hostel, after all! Overall great experience.


Definitely don't walk to the hostel with luggage! Catch the Red bus! It is up a steep hill.


Great place to stay in the beautiful Zermatt! The staff is helpful and the hostel has a superb view of the Matterhorn! The also offer a delicious breakfast!

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