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Youthhostel Zermatt Reviews

Staldenweg 5, Winkelmatten, Zermatt, Switzerland

Reviews & Ratings Explained


495 Total Reviews
  • 75%Value For Money
  • 89%Security
  • 76%Location
  • 89%Staff
  • 76%Atmosphere
  • 90%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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this hostel was pretty good, friendly staff, the free breakfast was really good, WiFi was decent, managed to get it in my room when staff said it was only available on reception and 1st floor, location is good, 10 minute walk from train station. would recommend this place for Zermatt if your on a budget


Very clean - cleanest bathrooms I've seen in a hostel. Amazing breakfast for a free breakfast. The staff is very helpful. I think the beds are normal bunk beds in all the other rooms, but the 8 bed mixed dorm we stayed in had beds all lined up right next to each other. You're basically sharing a queen sized bed with the person next to you. Awkward.


The staff was very informative. The facilities were very clean. The breakfast was also very good. Great experience.


Really nice hostel. Like a lot of things in Switzerland, you have to walk up a big hill to get there! The facilities are fine - I had the hostel dinner to save money and I was given a lot of food for a good price.


The hostel has a great view that you could see the Matterhorn from the window! It's definitely a nice hostel to stay in but beware that when you walk from the station you have stairs to climb. It's quiet at night and staff here are super helpful. Highly recommend this place!


I don't know how this place has such a good review...


PROS: Great location. Relatively clean. Great Food. CONS: The lockers in the room require a 2fr coin to get in and out. Many loud groups of kids which get annoying after a while. Reception is barely open and you have to give a deposit which you are unlikely to get back if you need to leave early in the morning. Wifi is purposely designed to only work in the lobby because the hostel doesn't want kids to be on facebook all day... What about all the older people who need to plan their trip???


For a YHA hostel and travelling by myself, this hostel was really nice. You have a great view of the Matterhorn! Breakfast is included, bad thing is it doesn't have a kitchen. Everything else was great, nice young atmosphere easy to make friends when trying to cook food in a microwave.


Thank you for a great stay at Youthhostel Zermatt. You were very helpful. Your rooms were very clean and comfortable. The breakfast was excellent with plenty to eat and a good variety. Just great for a walk in the forest. You have provided a really good and friendly atmosphere.


Nice and clean. Staff friendly.


The youth hostel is quiet and calm, not so many young backpacker's staying. Maybe the hostel can try to hold some events to put ppl together :)

  • 26th May 2015
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Female, 18-24
  • (1 review)


Having Wifi only in the lobby with very few electrical outlets can cause a bit of a headache. Overall, the hostel was nice and clean, I would stay here again.


Nothing special about it, although a nice place to stay. Staff knew the area well and were helpful in recommending activities for the day based on the weather, which is a big factor when staying in Zermat .


Should have advice that the way to go Hostel is like to climb Matterhorn


The biggest plus is that this is the cheapest place to stay in Zermatt. The facilities were good. It was missing a kitchen. There were a lot of families here with children which made it a much less social environment. The 8 bed dorm room was very claustrophobic. Although I'm an average height, I bumped my head many times on the sloped ceiling.


Staff were friendly. No lift, which was a pain. No wifi in room. Breakfast was excellent!!

  • 7th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 31-40
  • (1 review)


The breakfast in the morning was fantastic, very nice to have. The wifi only worked well on the bottom floor which wasn't that great. Everything else was fine. Bathrooms and showers were clean. Staff were pretty friendly as well. The value for money was pretty good, considering its in a popular area. Better than most hotels in the area.


The hostel was wonderful along with the town. I give highest recommendations to this hostel and town! The price of everything in Switzerland is high so for what we received for the price, it was more than worth it.


The staff at this hostel went above and beyond to help me after I was injured on the slopes. The breakfast was great and it's a good location as well!


A bit far from the train station, but many things to do in its surroundings.

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