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Zackry Guest House Reviews

Lot.735 Jalan Teluk Baru, Pantai Tengah, Langkawi, Langkawi, Malaysia

Reviews & Ratings Explained

85%

Rating
1037 Total Reviews
  • 88%Value For Money
  • 84%Security
  • 80%Location
  • 91%Staff
  • 86%Atmosphere
  • 86%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

I really liked this place! The staff were very nice and helpful to all the guests. The guesthouse itself is located 5-10 mins from the nearest beach and 20-25 mins to the main beach/mall by foot. If you are like me and like walking, then it's fine. You will have to rent a scooter if not. The guesthouse itself was really chilled with free wifi and water. I liked the room too. a simple bed with fan was enough for me.


97%

we stayed in for 4 nights, and it was wonderful. the staff is really nice and always helpful. for 30rm per 24h you can rent a scooter, which is really recommendable. rooms are clean and neat. 10-15 min walk to the beach, restaurants and bars around the corner. if I come back, I'll definitely gonna stay here again.


77%

Solid guesthouse, providing all a backpacker needs, with great efficiency. Too efficient... I felt far more laid back in KL and even Singapore. They're over zealous here: After months of living in dorms, I looked forward to the peace and quiet of a single room - but the gossipy staff continually intruded, wondering why I wanted them NOT to clean for a day or two. I know they were just trying to do their jobs but message to owner: take it easy, it's a beach for gods sake. I won't be returning.

Owner Comment (Hide)
The notice of housekeeping hours and the housekeeping rules has been informed. As we are near the beach and many nightclubs and bars, we need to check and clean up the rooms every alternate days as we do have many "incidents" happens. So, yes, as the reviewer said, it's a beach for gods sake with all the sands and the booze. The more reasons we need to be over zealous here. We do especially take care more of our single guests to ensure if "something" happen to them, prompt action can be done.

100%

After travelling for many years and struggling to find good hostels abroad, this has got to be one of the best! My friend and I thoroughly enjoyed ourselves. The staff are so welcoming and kind, they are willing to do all that they can to help from printing your boarding passes to lending you an umbrella for the monsoon downpours. Despite checking out for 12 we arrived home from a day trip island hopping and offered a warm shower- perfect end to our stay! Thank you.


83%

Zackry's is always welcoming and home like. I have stayed here once before and loved it then too. Its a little away from the happening and busy pantai chenang but I was glad for it because it was peaceful and just the perfect thing for a weekend getaway. I would definitely recommend this place to anyone wanting to visit Langkawi.


80%

Wifi codes expired, so if you checked out late you could not use the Internet. We had an air-con room but it only worked so-so. On the plus side: amazingly helpful staff, great location close to beach and restaurants.

Owner Comment (Hide)
Wifi is single unique code valid for the day guests staying in our place. Unfortunately we cannot offer unlimited wifi code as it will be unfair for other guests and believe the coupon system becomes a norm everywhere already. Pax might start to get used to it. Aircond in the room has individual remote control and pax can easily adjust the temp and the power of the fan, better if they close the window in the room.

97%

I loved Zackry Guest House. Amazing location - so close to the beach, restaurants and shops. The staff are helpful and friendly and full of useful information. We stayed for 4 nights in total and one of the nicest places we have stayed. Very sociable guest house with cheap beers and food. The rooms were cleaned daily and we had no complaints. I would definitely come back here.


49%

The staff were rude and not at all helpful. Would definitely not visit again

Owner Comment (Hide)
We enjoyed good reviews of our friendliness, however every guest is unique and one experience might differ from others. Having said that we might react depend on how pax treat us as well since it is a very rare exception from others' reviews.

100%

All round great stay, the perfect hosts and great value for money. Great facilities for breakfast ... Free tea and coffee all day. Really cheap beers, milk, cereal, cookies and noodles to buy all day :) thank you zackry house! And the loveliest ladies who helped us planning taxis, trips and where to eat! Xxxx


100%

amazing stay


86%

Great place to stay although it is a bit far off from the main strip. Staff is super friendly and helpful, rooms and facilities were extremely clean!


94%

Really enjoyed my time here. The two ladies at reception were very friendly and went out of their way to make me feel comfortable. Easily the best hostel I've stayed in for a long time. Unlike the usual motel, there was a common room and access to a kitchen which was really handy, and it was a great relaxing way to meet new people. Great for when travelling by yourself.


86%

Myself and my partner had an amazing stay! We came at a really busy period and we struggled to find a means to get from Langkawi to the perhentians! The staff were amazing they helped us organise accomodation and travel and also organised us to have a hire car which was dropped off at the resort! Location wise we were a short 10 min walk to the town centre, the rooms were clean and what you expect for the money you pay overall a very good place would definitely recommend

  • 13th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 25-30
  • (1 review)


77%

The staff are lovely and the honesty policy is a very sweet idea. My room with a fan was very warm so beware!

Owner Comment (Hide)
It's hot season at the heatwave all over the world - our place is not spared. We provide air-conditioned rooms however - obviously with a cost. Checking out the local temperature before deciding to book the room with fan or air-conditioned will be strongly advised. We have no control over the weather.

83%

Exactly what it says on the tin. Not a fancy hostel but for the price you really can't go wrong! Really helpful staff and not too far from the airport! Tidy rooms with good basic facilities


97%

The owners are incredible =).

  • 29th Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


80%

Staff here were AMAZING!! Very friendly and lovely people. However, the room that I had (double, with aircon) was not worth it for the price. There were big old cobwebs in the corners of the room, the walls were horrible grey colour and the smell of the room was bad...like mildew and damp. These problems could be easily fixed - air out the room between stays, paint the walls a nicer colour, clean the cobwebs from the ceiling. Then, after doing that, it would be worth 80RM a night.

  • 26th Jun 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
We enjoy high occupancy so there is no old cobwebs in the room. The possibility to air out the rooms between stays is quite difficult as again, we have busy occupancy. Many different people from different walks of lives occupy the room, we will not rule out the chance of different smells can be lingered after their stay. Obviously we will endeavor to make the stay as comfortable as possible, but please remember we are offer basic place at affordable cost, which is why you chose to stay with us.

94%

pretty good, the location is also good


97%

I had such a nice time at Zacky Guest House! The owner and the staff were very nice and willing to go out of their way to help you. Wifi was excellent. They also have beers at the common area, which is nice and handy as it's quite a bit of a walk to go to the nearest store-- and not to mention how cheap the beer is there (2rm a can). Awesome common area although it can get a bit mosquito-y at night, however repellents are provided at the reception. Rooms and shower rooms are clean.


80%

Great atmosphere. Nice rooms. The mattress was a bit hard and I'd prefer a proper blanket. The staff were a pleasure to deal with and the common area is the best one for socializing. Would stay at again.

Owner Comment (Hide)
Pax booked single room fan @ RM35/night. Obviously we will endeavor to make all guests' stay as comfortable as possible. We wish we could provide all guests with best facilities ever, but please remember we are offer basic place at affordable cost, which is why you chose to spend your RM35/night/room here at the first place. For the blanket, at 34C with 91% humidity, we provide cotton sheet instead of blanket. Request for blanket however as per signage in the room can be obtained at RM3/piece.

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