Zhengjia International Youth Hostel Reviews
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I really appreciated the drop-off service to the train station! Furthermore the hostel was fine, but as isolation is poor it is really the responsibility of the hostel to urge guests to be quiet. If people wake up at 7 in the morning and start slamming doors/yell, the staff should take action. Breakfast is not good enough for the price, and what you call hot chocolate is anything but it. That's why we've only tried it once and went to another place in time the next few days for better breakfast.
The owner's son was very helpful and fun to talk to. Atmosphere was nice and matched with the ancient town of pingyao. Bathroom facilities could have been cleaner
- Novice Nomad
- Male, 18-24
- (1 review)
The staff did not speak English, we had to inconvenience and communicate through other guests. A huge plus to the girl that came to us and asked how to improve her English though! In the evenings there tended to be huge groups of loud Chinese which would fill the entire lobby with smoke, that was not pleasant. The hostel is just a stroll away from the "main" streets and there are plenty of places to eat just outside. There was so much on their food menu that they did not have, disappointing!
very nice hostel right in the middle of pingyao the english speaking staff was very helpful!
Amazing value for money in a great location, cleanliness of Chinese standards though unfortunately not European
A traditional atmosphere, friendly approach and helpful staff
The staff is very helpful, the location is great, just in the middle of the old town, and the price is unbelievably cheap for such a high quality hostel
We had a hard time locating the property and they had no record of our booking at all. The building is very old so there was very steep steps to get to the room and we had some issues with cockroaches etc at night. The air con when working was good and the bed was comfortable and large. The bathroom was downstairs and without a door but a mat was placed in front, so the condition was not pristine and the light didn't work. But for the price it was good we felt and was fine for a few nights.
- Novice Nomad
- Female, 18-24
- (1 review)
It smelled old but it was clean and they upgraded us to a private suite on arrival at no additional cost.
Perfect location with a beautiful courtyard.
I do not recomend to stay there. Bathroom and toilet really dirty, staff hardly speak English.
I have stayed in this hostel before but this time is was really disappointed.the owner was not reacting on several phone calls and e-mails.thanks to his really nice staff we could manage to get a pickup from taiyuan.the driver was super unfriendly,tried to save money by taking the longer way and his car was incredibly dirty and smelly.the hostel has one of the very nicest courtyards in town but other Chinese guest got super wasted in the common area both days both days and smoked in the rooms
No one showed up at the train station, although I had emailed my travel details following their offer for pick up services. I got to the hostel and waited - staff had no idea what to do with me. No towel in the room, no toilet paper and the garbage bin had not been emptied. I asked for a tour they were advertising - the girl didn't know. Tip of the iceberg: upon check out a lady on the phone suggested arranging for a driver to take me to the station later in the day. No one showed up.
I can't stress how useless the staff of this hostel was. They don't speak almost any English(only the owner does and he's not there a lot of the time) and even the smallest request(like borrowing a pen) seemed endlessly complicated and impossible to grant. They seem to cater to mostly domestic tourists who kept shouting over the courtyard at all hours. Also had my worst meal during my trip to China there. Room and bathroom were clean, but the bathroom smelled like a sewer.