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ZigZag Hostel Reviews

3A Gor'kogo str., 6th floor, apt. 18, Kiev, Ukraine

Reviews & Ratings Explained

84%

Rating
41 Total Reviews
  • 86%Value For Money
  • 81%Security
  • 91%Location
  • 77%Staff
  • 79%Atmosphere
  • 90%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Except for the girl that checked me in on January 1, 2014 and who probabely hated her job very much, everything in this hostel was perfect. (Maybe a new set of kitchenknives would be a good idea).

Owner Comment (Hide)
Hello Marc! Thank you for your review. The 1st of January was a very hard day for everyone (in terms of headache)), therefore you could feel like that.. Anyway, we are glad to see you anytime! P.S. and we bought already the new set of kitchenknives;)

91%

Great location, on top floor of a typical old apartment building with a somewhat scary but very authentic elevator. Staff was very helpful. Enough bathroom facilities, kitchen is a tad small. Coming back late at night was no problem. Best is to tell the staff before you go out. One night they gave us the key to the main door downstairs. Otherwise you can ring the bell or call their phone number. We had no problems at all getting back around 2 or 3 am. Definitely Recommendable.

Owner Comment (Hide)
Hello guys! Thank you very much for your review. We are happy that you have enjoyed your time here:) Welcome back!

71%

Felt very secure because the staff would lock the door and go to bed, therefor locking us out of the hostel two nights in a row. It happens though. Aside from that, the staff was friendly.

Owner Comment (Hide)
Hello Cory! We have taken into account your remarks and made the keys to enter the building for our guests. Hopefully, next time it will never happen with you. Thank you!

100%

Excellent location, easy to find and a few minutes away from the center. Rooms, showers and toilets are clean. It has free Wifi and computers in the common area. Have to say about very nice and helpful staff. Thank you guys, I would definitely come back again!

  • 6th Sep 2013
  • Novice Nomad
  • Anonymous
  • Portugal
  • Male, 18-24
  • (1 review)


89%

The hostel has great location near metro station (near University). Rooms, kitchen and other facilities are clean. Not all staff members speak fluent English but they are able to provide basic information. The hostel provides the towels but they should be definitely of bigger size (they provide only hand towels, instead bath towels).


54%

Location on this hostel is ok., cleanliness too is ok, but staff is awful (especially Angelica). First in the evening in big rain I ran to ATM to take cash, because staff don't gave me allow for pay from the morning. Later from the morning water does not work, when I asked why, staff told "I forgot to tell you about repairing of sewage system. Sorry". For this reason, never go to this place.


97%

Once you find it and get passed the door, it's a great place!

  • 29th Jul 2013
  • Novice Nomad
  • Anonymous
  • Sweden
  • Male, 25-30
  • (1 review)




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