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Reviews: Anonymous

  • Anonymous
  • France, Female, 25-30
  • Novice Nomad
Smart Russell Square Hostel, London, England
7th Jun 2014

I will not go back to this hostel. Showers are in the basement, which is not nice when you are on the third floor ! No toilets on the third floor. There is a sink in the bedroom but NO water ! And only hot water in the toilets. It was hot in the bedroom and we could only open the window a very little. Bed are small (and I am only 1.60m tall). Breakfast is really really basic (no fruit juice or hot chocolate). Good point is the hostel seems safe and is well located.

View Property Reply

Thank you for your review. We take the safety of our guests seriously, so happy to hear that you felt safe staying with us. We are in the process of refurbishing the premises and have had to temporarily close some facilities. We can only apologise that this has happened during your stay with us. Next time we see you all of our rooms will be new and improved Ensuites.

    • 6.0Value For Money
    • 8.0Security
    • 8.0Location
    • 2.0Facilities
    • 6.0Staff
    • 4.0Atmosphere
    • 4.0Cleanliness
  • Anonymous
  • France,
  • Novice Nomad
Annecy Hostel, Annecy, France
2nd Jun 2011

No customer comment

    • 0.0Value For Money
    • 8.0Security
    • 8.0Location
    • 0.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness

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