This place is a gem. It's out of the CBD but Brunswick is fantastic and you can catch the tram by the hostel to the CBD in 25 minutes. This place is for longer term backpackers so you get to know everyone. It's not a wild party hostel but there is plenty going on if you want to be social but it's quiet enough to chill too. I booked in for a week and have ended up staying for nearly 3 months. It's a home away from home. Only suggestion to improve would be an additional cooker in the kitchen.
Staff got average as an even out. The female on nights was so rude and unhelpful. Pointed out the wifi wasn't working and she insisted it was my phone and ranted on about it. Turned out no one could get wifi and it was the hostels issue-the blonde girl on the following morning was really helpful and acknowledged the issue. Been travelling in the US for two months using hostels. This was our least favourite of the lot due to rude staff member, big cockroaches and poor air con. Go elsewhere
Great common area, clean and staff were really helpful. The only negatives were that the top bunks did not have rails so if you move around lots like me you will end up on the floor and the showers were terrible due to the worst water pressure I've ever experienced in a hostel. Hair washing takes a long time ladies. Otherwise this place is great.
This hostel was clean and felt safe and secure. The staff were amazing and the outdoor terraces were great. Only downsides were that the showers were so hot it was difficult to shower and 12 bedded rooms can get noisy when the bunks are so squeaky every time someone moves but overall this was a great hostel.