老闆&老闆娘HELLO! :D 老闆，政大的小妹來打我答應的101分了！:P I'm not giving Black Bear a 100% rating, I'm giving it a 101% !This hostel is AWESOME! The owner is probably one of the funniest and friendliest people I've met in Taiwan, together with his fiancée who's the sweetest! Not forgetting their dog Max too! You can be assured that all your needs and concerns are extremely well taken care of. If you're coming to Hualien, you must, MUST pick Black Bear! It's the best! :)
- Novice Nomad
- Female, 18-24
- (4 reviews)
No customer comment
The siblings were unlike your typical enthusiastic Vietnamese hotel staff - they are a little shy at first but when their guests need help, they would go the extra mile to assist you. Our phone chargers had 3-pins, which wouldn't fit into the power outlets in Vietnam. Hung gave me a ride to buy an adaptor. And when the adaptor malfunctioned, once again, he rode out to change it. They also extended our stay when we had a night train to catch and gave us a ride. All these - at no extra charge.
We were here for 4 nights. When we arrived, we were welcome warmly by Kim. Definitely very helpful. My family loved the staff a lot. David, albeit being new and does not know his stuff sometimes (since he had only been working there for a month), was very helpful as well. No wonder the hostel was rated the best hostel. ;)