No customer comment
Confusing to be booked into one address then transferred to another although the second location was much more convenient.Could have been informed of the definite address although I appreciate it was necessary to go to the original to book in.
Perhaps could have notices requesting silence in dorms after 11.30.Hen parties/partygoers coming in at 2.00 am and noisily discussing their experiences not appreciated.
Staff very friendly ,helpful and obliging
Quite convenient for the centre-15 minutes.Staff obliging.Sometimes necessitated several rings of doorbell to gain access.
Staff exceedingly friendly and helpful.I was made very welcome.
Despite being in zone 1 very easy to get to and very safe by day and night.Lots of police around.Staff very friendly and helpful.Also close to several bus stations especially for Flores and Tikal.
Difficult to find.Bigger sign would be good idea.Also better more accurate description of how to get there.
staff very friendly and helpful.no problems whatsoever.