Great location, friendly and welcoming staff, new and clean faciliies, very well taken care of.
The building has a great location however it is very old and the facilities are dirty and not well taken care of. Everything is very torn. Also the service isn't that good. We arrived at 11AM local Gold Coast time and were told our beds would be ready by 12. We left and came back at 3PM and our beds wwere still not ready. We were then given two dirty sheets to put on the old beds. And the rest of the linen (pillow and etc) were waiting for us on the dirty floor.
This was by far the greatest hostel I have ever stayed in. Great staff, great location, rooms are really nice and air-conditioned, couldn't have asked for more. Great facilities.
Great hostel with great staff.
Melaleuca is such a nice place, with such a great vibe. Very clean overall, apart from the men's bathroom but it was not the hostel's fault. This is one of those places you just don't wanna leave. They also even have a kangaroo on-site, Josephine, whom is very friendly.