Incredibly helpful, friendly staff! They make this guesthouse special.
- Novice Nomad
- Female, 31-40
- (5 reviews)
The staff is incredibly helpful and assisted us in arranging everything we needed. They provided a lot of recommendations for things to do around Nha Trang, including Bai Dai Beach, where we ended up spending two days because it's so peaceful. I would definitely stay here again. Plus, besides doing a great job, the housekeeping staff was always very friendly and said "Hello" every chance they got.
The staff is mostly awful. They were generally rude and gave the impression that the guests are a nuisance. Our biggest issue came about when we asked to extend our stay by one night. We asked the second day of our stay and were told they'd tell us the next day. On the website it showed our room as available but the next day we were told the same. Rooms were filling up and we couldn't wait, so we had to rush to grab the last beds in town elsewhere. I'd never recommend this guesthouse.
Of all the places we've stayed, YK is one of our favorites so far. The staff is wonderful, very helpful and kind. They went out of their way to make us comfortable and to see that we enjoyed our time in Da Lat. The location is a little bit away from the city center, about a 30,000 VND cab ride, or a 5 minute motorbike ride (you can rent a motorbike from them as well for a very reasonable price), but we really liked getting away from the noise and traffic at the end of the day.
Ulla and Peter are wonderful hosts! We really enjoyed our stay and loved the location. We originally booked 3 nights, then fell in love with the area and our guesthouse and stayed on the remaining 3 nights of our trip.