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Reviews: Anonymous



  • Anonymous
  • New Zealand, Couple, 25-30
  • Novice Nomad
El Hostal, Antigua, Guatemala
8.9
1st Apr 2014

No customer comment

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • New Zealand, Female, 25-30
  • Novice Nomad
Old Town Hostel Split, Split, Croatia
9.7
13th Sep 2013

The staff were amazing- really cared about us and showed us exactly what to do and where to go, really made us feel welcomed. Only downside was only two bathrooms.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • New Zealand, Female, 25-30
  • Novice Nomad
Brussels Hostel Grand Place, Brussels, Belgium
7.1
1st Jun 2013

There needs to be a reception close to the hostel or it needs to be on the hostelworld website that the reception is a good 10-15minute walk

    • 6.0Value For Money
    • 10.0Security
    • 10.0Location
    • 6.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • New Zealand, Female, 25-30
  • Novice Nomad
7.4
31st May 2013

The staff were rude when we asked to pay sepeartly but different amounts for one person because they paid the deposit. We has already done the maths but they still insisted it wasn't ok then took about twenty minutes to clarify it all so we could pay.

View Property Reply

Hello, thanks for your comments. We are sorry to read that you think the staff are rude. We generally dont allow for people to pay seperately as it really slows down the check in process (especially if each person pays with a credit card) and other guests in line to check in have to wait even longer. We want the check in process to be smooth and efficient for all our guests so we usually dont allow split bills. We are sorry for the inconvenience this may have caused for you, happy travels!

    • 8.0Value For Money
    • 10.0Security
    • 6.0Location
    • 8.0Facilities
    • 4.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • New Zealand, Female, 25-30
  • Novice Nomad
Reggae Mansion Kuala Lumpur, Kuala Lumpur, Malaysia
10.0
20th Mar 2013

Great hostel

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • New Zealand, Female, 25-30
  • Novice Nomad
USA Hostels Hollywood, Los Angeles, USA
8.0
15th Nov 2011

There was a girl that was on staff that was really rude to me and my friend, she needs to seriously reconsider her attitude towards guests and she also over charged us when we left a few bags in the bag store (charged us for four days when we were only leaving them for three, then argued with us when we asked why she was charging so much)

    • 0.0Value For Money
    • 8.0Security
    • 8.0Location
    • 0.0Facilities
    • 4.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • New Zealand, Female, 25-30
  • Novice Nomad
USA Hostels San Francisco, San Francisco, USA
8.3
12th Nov 2011

No customer comment

    • 0.0Value For Money
    • 8.0Security
    • 8.0Location
    • 0.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness

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