The staff were amazing- really cared about us and showed us exactly what to do and where to go, really made us feel welcomed. Only downside was only two bathrooms.
There needs to be a reception close to the hostel or it needs to be on the hostelworld website that the reception is a good 10-15minute walk
The staff were rude when we asked to pay sepeartly but different amounts for one person because they paid the deposit. We has already done the maths but they still insisted it wasn't ok then took about twenty minutes to clarify it all so we could pay.
There was a girl that was on staff that was really rude to me and my friend, she needs to seriously reconsider her attitude towards guests and she also over charged us when we left a few bags in the bag store (charged us for four days when we were only leaving them for three, then argued with us when we asked why she was charging so much)
No customer comment