Brian was great. Everything was easy which definately helped to make it a great break. Room was clean. Breakfast was basic but fine. I would recommend this place and would stay here again.
Positives: The staff were very helpful, the room was clean and the bed was comfortable. Negatives: The WiFi did not reach the room (but it was very fast in the lobby). The area is really dodgy, you have to pass an open urinal were men urinate in the street like dogs. Some of locals are nice but some don't seem to like white people very much. My girlfriend was hit by a motorcycle as she was walking down the alley to this place and we were told by some of the locals that white people deserve this
Positives: Anh is helpful if you need information. Room was mostly clean, serviced daily. Negatives: Late to pick us up. Guests are allowed to yell and slam doors at 3am. Very noisy, don't expect much sleep if you stay here. Hot water does not last very long. WiFi kept dropping out. Bathroom flooded. The “double bed” was two single beds pushed together.
We pre-booked a room only to find they had given it to someone else. They gave us an inferior room for the first night and then we had to move to our booked room. We organized a packed breakfast which they told us would be ready for our early morning trip to see the sunrise over Angkor Wat,they forgot to make it. WiFi is painfully slow (not usable to the point that they should not advertise that they have WiFi) We gave them our laundry and they forgot to do it, so we left with the dirty washing.
- Avid Traveller
- Mixed Group, 25-30
- (12 reviews)
Were very difficult in changing dates. Internet did not work. Had to go through the kitchen to get to room. Advise given by reception staff was not right.
Were very difficult in changing dates Internet did not work Had to go through the kitchen to get to room Advise given by reception staff was not right
Positives Very friendly and helpful Made coffee for us every morning and free banana Quiet street Negatives WiFi is really bad. Plumbing was broken Took days to have lights fixed (room was very dark)
Was ok, staff were helpful. Internet was ok, not great. Was close to the bus station which was good. Room flooded, but they allowed us to move. Holes in the mosquito net which is concerning in SE Asia. Music and Karaoke all night, very loud. Could have done better for this amount of money.
This hotel overcharged us. They did not deduct the deposit we paid on hostelworld from the room rate (and because it was 2am and we were tired we paid too much by mistake). When I tried to contact them about this on email they did not reply and would not refund this.
Very happy with our stay here. Penzy was really friendly and helpful. The transport we booked through Penzy went really wrong but she sorted it all out for us and fixed it allup, going way above what we expected. The Guesthouse is really nice and good value.
Staff are very warm and helpful. Room is very clean and comfortable, in a great location (avoid staying in Pa tong). Sheets and towels were changed every day, I was very impressed and happy with this place.
Staff very nice and helpful. Promptly arrived at the airport to pick us up. Room was clean and well presented. Great street food just outside. Very happy with this place, ideal if you need somewhere to stay between flights.