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Reviews: Anonymous

  • Anonymous
  • Hong Kong, Female, 18-24
  • Novice Nomad
15th Jul 2013

The staffs were not really that helpful and nice. The bathroom door cannot lock! I need to pay much more attention when I am bathing. And the bedroom is a bit smelly.

View Property Reply

Hi Ching, We can't imagine that after you leave you said that we are not that helpful and nice. We tried to do everything for you when you ask to like give you free calling to your friends in Hanoi, gave to you all of information you need, we tried to get the bed for you 1 more night even our hostel booked, serve you whats helpful with you? we had locker for the room and bathroom as well but you don't know how to lock? we think! you should ask how to use it? But thansk anyway!

    • 6.0Value For Money
    • 8.0Security
    • 8.0Location
    • 6.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • Hong Kong, Female, 18-24
  • Novice Nomad
27th May 2013

The staff is not always here in the hostel. Therefore, it may get some problems and more communication with the staff before the check in time as i need to call and wait for the staff when i arrive to the hostel for checking in. It is a little but waste my time. However, the hostel is really nice and many facilities in there.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 6.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness

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