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Reviews: Anonymous



  • Anonymous
  • England, Couple, 25-30
  • Novice Nomad
Crash Palace, Rotorua, New Zealand
10.0
30th Dec 2013

Great hostel! Really good value for money! Really nice little garden and deck outside with a free fresh herb and spice garden! Reception were really friendly and helpful! Would definitely go again and recommend!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • England, Couple, 18-24
  • Novice Nomad
Manila Bay Hostel, Manila, Philippines
6.6
25th May 2012

No customer comment

    • 6.0Value For Money
    • 8.0Security
    • 8.0Location
    • 6.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • England, Female, 18-24
  • Novice Nomad
The Maze Backpackers, Sydney, Australia
2.0
9th Dec 2011

Stayed in a double room which we had to go through a A noisy common room to get to, could not sleep with the noise. WhOle hostel was FILTHY!! No decent cooking facilities in the kitchen. Room has disgusting carpet, stains on bed and walls and had a smell of stale urine. We checked out 5 mins late and they kept 40 dollar key deposit!! Horrific! Would never stay there again!! Receptionist was also rude and unhelpful! I've stayed in a lot of hostels around Australia and this is by far the worst!

View Property Reply

Hi Rhiannon, Thank you for your valued feedback we encourage all guest to provide us with ways to improve guest satisfaction. After evaluating your review we observed the follow: 1. On inspecting the room our staff found the room smelt to be nothing out of the ordinary. 2. On inspection of the carpet in your room found no signs of any stains on the floors or walls as stated in your review. 3. Our records indicate that your key deposit was returned at 10.34am on the 11th December 2011. To ensure Maze maintains the highest quality of service and standards we have installed a new double mattress and giving additional attention to the room in which you stayed. Thank you once again for your feedback and greetings for the festive season. Cheers Maze Backpackers

    • 0.0Value For Money
    • 2.0Security
    • 2.0Location
    • 0.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness

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