Hostelworld.com

Reviews: Anonymous



  • Anonymous
  • Australia, All Female Group, 18-24
  • Novice Nomad
4.9
30th Jun 2014

The dirtiest hostel I have ever stayed in. At least four mice in our room, and they're obviously used to people, because they weren't scared off when we were around. Bed bugs were also an issue. The staff were Very unhelpful with both of these issues, and in general. Many of the cleaners are backpackers looking for a free stay, which I think is why it is so dirty, particularly the bathrooms. Very noisy rooms, hard to get a good night's sleep unless you're a deep sleeper.

View Property Reply

Thanks for taking the time to provide us with this feedback, and we apologise for the problems you experienced during your stay. We have a pest control company actively working to get rid of our mice and bedbug issues, and have also been sealing up the places we think they have been living. We do have backpackers working as staff, but expect the same high standards of them as we would of anyone else, so we will speak to them about your concerns.

    • 4.0Value For Money
    • 8.0Security
    • 10.0Location
    • 2.0Facilities
    • 4.0Staff
    • 4.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • Australia, All Female Group, 18-24
  • Novice Nomad
5.1
22nd Jun 2014

The dirtiest hostel I have ever stayed in. At least four mice in our room, and they're obviously used to people, because they weren't scared off when we were around. Bed bugs were also a big issue. The staff were very unhelpful with these two issues, and in general. Many of the cleaners are backpackers looking for a free stay which I think is why it is so dirty, particularly the bathrooms. Difficult to get a good night's sleep unless you're a heavy sleeper, very noisy rooms.

View Property Reply

Thanks for taking the time to provide us with this feedback, and we apologise for the problems you experienced during your stay. We have a pest control company actively working to get rid of our mice and bedbug issues, and have also been sealing up the places we think they have been living. We do have backpackers working as staff, but expect the same high standards of them as we would of anyone else, so we will speak to them about your concerns.

    • 4.0Value For Money
    • 8.0Security
    • 10.0Location
    • 2.0Facilities
    • 4.0Staff
    • 6.0Atmosphere
    • 2.0Cleanliness

Hostelworld Mobile Apps

Book on the go with the new Hostelworld mobile apps.

Search and book more than 33,000 properties in over 170 countries, from anywhere.

Newsletter Sign Up

Submitting your info

Thank you for signing up to our newsletter!

Sign up for our monthly Newsletter to get the best hostel deals and news sent straight your inbox. You can unsubscribe at any time.