My stay was average. The location is great, close to the wall with plenty of food options and nearby action. The biggest downfall is the poor staff. They are indifferent and couldn't answer basic questions. For example they offer a shuttle to a popular beach but "don't know" how to get there by public bus. I get they want to sell the tour, but a good hostel would also provide the info and a choice. The cleaning people clean the room and ensuite at 7am (not discreetly). The atmosphere is great.
Fantastic hostel. The staff are happy and informed, the cleaning staff work throughout the day (even though things still get a little iky in the showers), nice pool and activites every day. Great place to chill in the day and party at night. Highly recommend.
Awesome hostel! Security guards are just amazing, and volunteered to walk us nearby (though it was safe), staff is soo friendly, rooms comfy and perfect location a few mins from the metro. There was even a mix up with my room and I got upgraded at no charge or fuss. Highly, highly recommend this place.
Amazing hostel with staff that address you by your name and shake your hand upon meeting you. Great friendly vibe with nightly activities including free drinking game night! Metro is a 2 min walk, and is close to the best parts of the city. Stayed here twice within a 2 week period and will definitely return when I'm back in Madrid. Thanks for an amazing stay!!
This hostel was absolutely amazing. It is in a beautiful building, with well-designed, clean and spacious rooms and bathrooms. The staff are amazing and helpful. There is plenty of common space and the vibe is soo open and friendly perfect for solo travellers. There are walking tours and pub crawls from the hostel. It is an easy walk to the city centre. Great kitchen and the free breakfast is a great way to start the day! This is the only place I'll stay in Porto. Thanks guys!
Hostel is ok overall. Nice touches like privacy curtains, laundry and ensuite bathrooms. Some staff members are nice, some just ok. However, it's massive and you will line up at the front desk to ask general questions behind people who are checking in, and loads of people are always checking in! Do the online checkin process. Probably wouldn't stay again.
Horrible!! The 24 hr reception is bogus. The "night security" who watches the desk until 8:30am put up a "back in 5 min" sign, after waiting 20 mins early in the morning, I went looking and found a sweet old man who works the kitchen who helped me. HOWEVER, i missed my bus! When I went back the "night security" was so rude, said it was my fault! I should have SEARCHED for HIM!! The staff at 8:30 were super nice though. Mattress practically didn't exist, I slept on the wood slots all night! Sick
Great hostel and great staff especially the American girl and Spainish guy. There is one staff who I witnessed being really rude to guests. Also not too big but the cleaning lady thought i left and stripped my bed including my towel. They gave me one of the hotel's as reimbursement. Better organizing of the beds should happen. The free breakfast is ok and the free sandwiches are awesome. Would defintely stay again.
Overall, the hostel is ok. It is massive (!) though with 450 beds so as you can imagine, it's not great for solo travellers at all! It is clean and right across the street from the metro which is awesome. The staff are pretty openly bitter and jaded due to the volume of people they have to deal with and try to control at night with the noise. When I was checking in, the guy complained about all the asshole guests. Would definitely look for another hostel when in Berlin again.
It is much more hotel than hostel - no character and soo EXPENSIVE for what you get. Group of long term students caused the kitchen to be locked as they supposedly didn't clean up. Worse part was my dorm mates had sex (on my bottom bunk), and then proceeded to turn on all the lights and have loud drunken conversations from 3-5:30. After ignoring my pleas for quiet, I went down to front desk about the situation, the guy only shrugged and said there was nothing he could do. NO attempt to help!
The best part of the hostel is the location. Close to beautiful churches, the imperial castle and museums. The man at the front desk is not really friendly though he will answer any questions that you ask, but it felt as if he was being inconvenienced at times. No real atmosphere here. Glad it was only one night.
Amazing staff, great atmosphere, perfect location. Will be back when I'm in Quito.
Great staff and location. The breakfast is awesome!!! Only spent one night but would definitely return!
This place is fantastic. Each bed has a little shelf, outlet and light. Clean and numerous bathrooms. Awesome staff and chill out spaces. Would love to go back!
This hostel was the worse of my RTW trip. They mixed up my reservation and tried to charge me for the mix-up. Too much attitude - 2 of the girls at the reception have massive attitudes and the cleaning lady yelled at me when I mentioned that closing the only girls bathroom on the floor at 9:30am to mop the floor seemed a little inconvenient. The hostel mimicke this gloom. Breakfast is very simple. Would never recommend this place to anyone, especially when there are awesome hostels close by!
This place was great in almost all ways. I would consider staying again. HOWEVER, the bathroom is a bit of a problem. It's unisex and there is no real privacy between the shower and the toilets. There is no privacy at all really. Again other than that the place is great!
This is the best hostel I have ever stayed at. Every night they organize beautiful events from tapas tasting to fantastic city walking tours that will blow your mind. Free sangria from 8-9 every night. Simply the best.
Everything was great - clean, friendly staff and included breakfast. Only thing was the wifi was terrible, I couldn't even make a skype call!
While the hostel is quite cheap, expect equal value. You will shower over the toilet and the lockers are tiny and extremely flimsy - a hammer would quite easily open it. I left after one night especially because for just a bit more you can get a lot better place in CHiang Mai.
I had an overall great stay. Some of the staff were so helpful and friendly and others were not - but it was a good balance of the two. May recommend it to a friend because of its cleanliness and good location.