Great staff, especially Daniel who was very nice and helpful, he even came to fix our broken window even though he was a bartender. Bunks were not the best and really creaky, but still nice. Lockers, closet with hangars and shelves in the dorm. Good location with restaurants right next to it.
When my friend and I arrived, we were upgraded from a 6-bed female dorm to a private double for no extra cost, and in peak season too! The room was lovely, very spacious and full of natural light thanks to the wide windows. Really noisy at night. The shared mixed gender bathrooms are pretty gross and always wet, but that was probably because we were staying on a floor with only male dorms. Great location, we walked everywhere did not get any kind of transport at all.
Great hostel, each bunk had one light, and one electric plug as well as a few more around the room. Bunks were fine. Extra chairs around the rooms. No secure luggage crates. The ensuite bathroom was pretty clean for being shared, floor was always wet because no floor towels. Rooms were quiet, can't hear anything downstairs, only in the hallways. Lovely Van Gogh decor, very close to many of the museums, less than a minute walk to the tram stop where everything else is a few stops away.
Nice hostel, great location, right next to a station. However the facilities were very poor, the bathroom was a three tiny shower room, and two toilets for three ten-bed dorms at least on different floors. People on the lower floor had to walk up the stairs each time they needed the toilet or shower. Staff were nice and friendly but very clueless when it came to telling me where to find maps, locations, or even what I might be able to do in London, etc. Overall nice place, but won't stay again.