I arrived to find out that my reservation was cancelled because I have a local phone number. It's true that I used to live in Chicago but I relocated to DC a years ago and kept my number. It's a common practice these days to do so but I guess that hasn't given them reason enough to update their policy. I didn't receive any notice from Hostelworld.com or Urban Holiday Lofts about the cancellation. Cost: at the reception desk was $291.00, cost me $266.00 all together originally quoted $250.00
My stay, though short, was perfect! Keep up the good work!