Hostelworld.com

Reviews: Anonymous



  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
Base Auckland, Auckland, New Zealand
10.0
10th Aug 2013

I didn't stay because when I went to check in, Hostelworld had not made my booking- even though the deposit has been debited from my account and I had a confirmation email. So the hostel had no clue of my booking and I had to make other arrangements. The deposit is still missing from my account. I have rated nomads excellent because know they are. This does not reflect on hostelword.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
Elephant Backpacker Sydney, Sydney, Australia
3.7
4th Apr 2012

When I checked in, the receptionist was more than unhelpful and was definitely rude. I didnt get told what facilities the hostel had - as in the cafe/bar area, common room etc . I was not directed to a lift as an alternative to walking up 4 flights of stairs to my room. This was not a problem for me but when I arrived at my room to find out I had no linen I had to walk back down and ask for it. And I dont have enough space to even tell you the rest....

    • 6.0Value For Money
    • 2.0Security
    • 8.0Location
    • 4.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness

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