Staff did bare minimum (provided map, told us where the room was)--not particularly friendly... We booked a room with private en-suite--which included a small shower, sink and bidet--toilet was in a shared space--they did provide a 5 Euro discount per night when we complained. Is okay for smply sleeping and nothing else.
Very green! lots of info available on local hikes and attractions.
there just didn't seem to be enough staff...it took several minutes wait to talk with someone at the desk. They didn't take enough time to answer questions about the city--they were always busy/didn't really know elevator wasn't working breakfast was nice and simple, price was right.