O hostel estava em reformas e parece que toda atenção estava voltada para isso. Não havia papel higiênico o banheiro e tínhamos que pedir com freqüência. são poucos banheiros para as quantidades de quartos. O staff é pouco e acaba não atendendo as necessidades de administrar o local, várias vezes não sabíamos para quem nos dirigirem relação a dúvidas.
We had several problems with staff when he had tried to get a six bed for all of us (we were six) . they refuse at every moment saying they don't understand what we said. Despite this all the other topics the hostel is good mainly in a south america hostels which is different from European standards.
It´s a good hostel due to the fact is mid way from the station and the attraction in Venezia. The room was clean and the bathroom also. The breakfast is a little bit poor, and we had to had a breakfast outside. The staff gave us a map with the details and the points of interest.
It´s a very friendly staff. The guys support us every time, giving information about everything we have asked. The bathroom was always clean and the beds are comfortable. Some times (it depends the table) the table in a comum area is very instable so we have to take care of your glass.