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I have a great stay over this place.I m really feel at home especially the personel(staff),Frank,Yai(if correct pronounciation) and one more male staff (I forgot his name ) during my check in.Keep it up your good work.I will blow the the trumpet to all my friends this place is a 'MUST' stay for visit in Zurich.
My experience is I m booking 6 bed room instead i was given 8 bed room.When I brought this matter,one the lady manager request me to show the proof with my internet booking papers.For the info,when I do the booking and confirm,I m only write down the booking code.She with snobbish and arrogant ask me to prove it on paper,which in the first place I do not have a printer due my travelling.If the manager in my country,she will get one tight slapped.They should improve customer oriented.
Very helpful and generous owner(Mbak Elize) and hard working staffs,keep it up your good work!I not hesitate to recommend to all my friends about the place and THE OWNER!I have a great stay and for sure to comeback if time permissible.
Mr Richard is very accomodate and superb helpful.To me its value for money for staying there.I ll be back again and hope i didnt repeat same mistake Richard got to collect the room key at the bus station at eleven hour!Marvellous my dear friend Richard!Friend in need are friend indeed!