Some of the workers are great, some are not so great. The food and cleaning staff were amazing.
I knew going in that this was in a not so nice part of town and probably cheap because of lower standards. The hostel has no early check-out policy, and at check-in I asked when check out started. She said 7 or 8 am. I tried to check out a little after 8--after finding the bar and main areas locked, knocking loudly, trying to find the cleaning woman who lived in one of the rooms, and calling the owner, I left my keys. I emailed the owner about the key location/deposit. No answer for 11 days now.
The air conditioner in our room broke. Actually, the entire power outlet fried. When I informed the front desk they were very rude and dismissive. The 24 hour airport shuttle was the saving grace of this accommodation. The neighborhood is not good. The bar and restaurant staff were great. Very polite, very patient, very quick to get food out.
Excellent location and facilities with a friendly staff. I would not hesitate to recommend this hostel to friends.
The hostel was really out of the way. The rooms were cute, but the bathrooms were kind of gross.
The staff were excellent and very helpful. The showers were a bit dirty, and having two toilets and a shower out of order was a bit frustrating. Overall, I enjoyed my stay.