The last two times I've stayed at the hostel I've found the ladies room off of the main lobby area in a disgusting state, meaning it should be inspected and cleaned more often. The trash bin hadn't been emptied and there was trash all over the floor.
No customer comment
Overall it was very nice. It was a bit tricky getting luggage to and from the hostel in view of its location, but there isn't anything that can be done about that. Because of that I probably won't be staying again, especially when the weather is foul, which it so often is in England, but you'e in a great location and the accommodation was quite adequate. Keep up the good work!