there is a hot water in facilities but in reality no hot water. they provided towels but they were torn and not clean. In bathroom there were a lot of ants. No actualy storage room, you have to store your luggage in the kitchen where everyone can come.
It's a good cheap hostel but not always hot water and not clean in the rooms and bathrooms. But the most important thing for me was staff- so friendly, helpful and cheerful:))) I liked them very much, they made my visit in Chiang Mai easy and full of adventure!!!! Thank you.
The best hostel I've ever stayed!