I love this hostel! So beautiful, well-located, with great solo-traveler community. Ali is very patient and helpful.
The staff was unhelpful and dismissive. It was difficult to lug my bag up and down and up and down those narrow staircases (storage is in the basement, some of the rooms are several stories up). The rooms were stuffy and too small--actually staying in the largest-size room might be more comfortable than a mid-size room. But it wasn't all bad. The price is right and the location (like everyone mentions) is AMAZING and right where you want to be in London. Free tea, good internet.
The staff was terrific and very forgiving of a scheduling error I'd made. I stayed in a four-person room that was tiny and cramped--it was not even big enough for all four of our suitcases, and there were no lockers (there was a storage closet downstairs, but you have to bother reception to unlock it). Also, no reading lights for the bunk beds--really so important! But the location is good, the people are really nice, and the common room/kitchen is inviting and fun.
Great location, great breakfast (apples! pears!), great price, and nice clean bathrooms. But this hostel is actually part of a big hostel chain, so it's not really a funky/unique experience, if you're into that. It is very large and has an impersonal feel.
Super clean, super safe, great location--but the worst hostel I've ever stayed at for meeting people. There is no sense of community, no friendly atmosphere. At breakfast everyone sits at separate tables. This was really hard for me, traveling alone. I know there's slim pickings on the hostel front for Oslo, but in retrospect I would have chosen filth, distance, and a fun open atmosphere, over this hostel's extreme hermeticism. But it's all about your own priorities!
As you will probably have noticed in other reviews, this hostel has an amazing atmosphere and location, a friendly staff, and a really sweet building--incredibly bright and colorful, with beds and lounges all over the place, and of course cool people to occupy them. I really highly recommend it if you're going to Marrakesh. The only actual issue was with the bathrooms--only two had functioning toilets, which were still somehow always clogged, and the plaster ceilings dripping from bad plumbing.
Perfect in every way! Clean, quiet, well-located, with a super-friendly staff.