Reviews: Anonymous

Keystone House Kings Cross

London, England
49%

VERY VERY EXPENSIVE, narrow room without window (we didn't know it when we booked and couldn't imagine it was possible), no chair, no table, no bed lights, no "lavabo" in the room, no free access to Internet (it was written that it was possible but we had to pay 3 pounds for an hour if we wanted this access), no isolation from the noise coming from the other room (we could hear the voices very loudly), the tables were never cleaned for breakfast (!!!): they were durty since the day before...

  • 2nd Mar 2013
  • Novice Nomad
  • France
  • Female, 31-40
  • (3 reviews)

Owner Comment (Hide)
Hi there, The inner cabin rooms have no windows, which is written and pointed out in hostel's description on Hostelworld. Since you've had 2 separate bookings, one for inner cabin room and one for the room with windows it would be beneficial for our future guests to know how you enjoyed the other type of room. I see you were paying £20/£25 per person per night which is a reasonable price for staying in such prime location like King's Cross/St Pancras. If you were expecting hotel standard I must remind you that we are a hostel, and a great one that is! Thank you very much for your feedback.

89%

Auberge très jolie, dans une maison ancienne traditionnelle, très bien localisée, personnel agréable.

Owner Comment (Hide)
Merci pour vos compliments, Notre personnel sera heureux de l'apprendre, bienvenue à notre auberge à nouveau

100%

Un grand merci à la jeune femme qui n'a pas hésité à m'accompagner tard le soir, sous la pluie, à la recherche d'un médicament pour ma fille malade. Elle n'a pas regardé à sa peine et n'a pas hésité, la 1ère pharmacie fermée, à chercher une autre pharmacie.