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Reviews: berniedean

Location Australia, Gender Male, Age 60

  • berniedean
  • Australia, Male, 41+
  • Avid Traveller
Hotel Oriental Inn, Chennai, India
9.4
7th Oct 2013

The hotel was well located and very comfortable. We were upgraded to a larger room on arrival and that was a pleasant surprise. all staff were excellent and went out of their way to help. In particular, they were extremely helpful in arranging our own tours. The only problem was over the issue of a late checkout we we arranged with one staff member but wasn't honoured by another staff member. They indicated that there was a language problem. We settled on a half day rate for an extra 90 minutes.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 6.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • berniedean
  • Australia, Male, 41+
  • Avid Traveller
Bich Duyen Hotel, Ho Chi Minh, Vietnam
10.0
23rd Apr 2013

An excellent place to stay in HCMC. Facilities are top notch and bettered only by the helpfulness of the staff. Great breakfast, lots of local info and help from staff and a fantastic location in the backpacker area of Saigon. The manager of the hostel could not do enough for me and his advice and help were both invaluable in making my stay in Saigon very memorable.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • berniedean
  • Australia, Male, 41+
  • Avid Traveller
Kieu Anh Hotel, Vung Tau, Vietnam
7.7
21st Apr 2013

The Kieu Anh Hotel is located in a great position in Vung Tau. It is within a shirt walking district of the beach and the eating and retail areas. On arrival I was informed that I had no booking as 3 buses arrived with new guests. Otherwise I would have been looking elsewhere. My strong feeling was that I was a major inconvenience to the staff and I was definitely not made to feel welcome. Pity

    • 10.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 4.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
  • berniedean
  • Australia, Male, 41+
  • Avid Traveller
9.7
15th Apr 2013

A great hostel in an excellent location. Could not have asked for anything better. Staff were super helpful and all their advice was spot on. Had 4 great nights there and would not hesitate to stay there next time I' m in Hanoi. Can't go wrong with this hostel.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • berniedean
  • Australia, Male, 41+
  • Avid Traveller
Discovery Melbourne, Melbourne, Australia
8.6
13th Apr 2013

Great location. Basic accomodation. However, it was clean, amenable and good value for money. As a more 'mature' traveller I was very happy with the hostel and it ticked all the boxes.

View Property Reply

Hi there. Thanks for taking the time to leave your feedback - I'm glad that you enjoyed your stay! We hope to see you again soon. Happy Travels, Jess, Front Office Manager.

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 6.0Cleanliness
  • berniedean
  • Australia, 41+
  • Avid Traveller
Airport Skyway Lodge, Auckland, New Zealand
8.3
5th Oct 2012

Great friendly service. I could not believe that they provided a transfer to the airport at 4.30am!

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • berniedean
  • Australia, Male, 41+
  • Avid Traveller
Hotel Waterloo & Backpackers, Wellington, New Zealand
7.7
1st Oct 2012

An excellent location very handy to the railway station. Facities were really good. However, the staff were at best, poor, and at worst, shocking. I really had to work hard to get information from the staff member on the desk when booking my bus for the next day. The booking part was functional but in trying to gain info or help on the destination I was met with massive indifference. Ordering a drink was obviously a trial for another staff member who later used very bad language about a guest.

    • 8.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 2.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • berniedean
  • Australia, Male, 41+
  • Avid Traveller
Kiwi Basecamp, Christchurch, New Zealand
8.0
30th Sep 2012

No customer comment

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • berniedean
  • Australia, Male, 41+
  • Avid Traveller
Adventure Queenstown Hostel, Queenstown, New Zealand
10.0
27th Sep 2012

Adventure QuIeenstown was an outstanding experience. t's location is superb and is surpassed only by its standards of service and accommodation. 110 out of 100%.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • berniedean
  • Australia, Male, 41+
  • Avid Traveller
Manor House Backpackers, Dunedin, New Zealand
9.7
22nd Sep 2012

Very comfortable and friendly residence. A great feel to the place and staff were very helpful. Will stay there again.

    • 10.0Value For Money
    • 8.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness

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