The moment we walked in the door we liked this place. Our accommodation was basic but the price was great. What made us like this place so much was the warm welcome from the staff. They were always accommodating and jumped at a chance to help. The location is great, being only a few minutes walk from a train station, China Town and the main attractions. The showers were clean. We would definitely stay here again.
Pros: OK price Cons: Very poor customer service. Asked them to book a taxi and they told us to get our own off the street. Staff would walk into the dorms as if they were paying guests, turning lights on while people were sleeping or fans off while someone was using it. Rooms and showers weren't cleaned the whole time we were there (Mould in the showers). People were smoking in the common area. Nothing really around. Had to walk a fair bit to find somewhere to eat. No kitchen or facilitie
Staff were very helpful and friendly. Dorm was clean and the internet was very fast. Breakfast was basic but adequate. If you are staying in the second floor dorms, room 201 is the better choice because the dorm common area is seperate from the bedroom, whereas the other dorm has couches etc, in amongst the beds.
Pros: good location Cons: - We were given the wrong a lesser room but charged for the better one we booked - Breakfast is a roll with jam or a fried egg. - We were asked to pay the night before we were due to check out, at 8pm. - We ordered a taxi for our checkout day for 8:30am and were then told to leave at 8am because the taxi was early. - The taxi turned out to be there friend who then proceeded to drive crazily, in excess of 100km/h in peak our traffic because he had to get to work...
Friendly and helpful staff. Rooms are nice and conveniently located.
One of the best hostels we've stayed at around the world. Clean and very friendly. You can't cook in the kitchen but you don't need to because the food on offer is cheap and very tasty. The staff always have a smile for you and quick to help out. Next time we are in Laos this will be where we stay. Dorms are quiet and the private rooms are bigger and better than some hotels, even offering a bath! Thank you Sihome for lookng after us!!
Best hostel ever. Staff are extremely helpful and friendly. Nour and Matt are legends!! 10 minute walk to the city. Great Indian, Vegetarian and Pizza restaurants down the road. Cheap beer. We would come back to Prague just to stay and socialise here.
Excellent staff. Very clean. Beds are nice and large with your own reading lamp. Highly recommend.
Best hostel in London. Fantastic location. Fantastic staff. Wifi speed gets very slow at certain times of the day due to number of people using it, to the point where it can become unusable.
No customer comment
A kitchen would be handy. Location, staff, wifi and price make this a great place to stay.
Great value for money. Short walk to the Mestre station which will take you to the island in 15 minutes for 1.50 euro. Rooms were large and clean. No wifi when we were there due to it being broken.
Very friendly and helpful staff. Breakfast was a great selection. Only issue was with the wifi in rooms, Which didn't work due to thick walls.
the bathrooms were tiny. Your head was in the sink when you were on the toilet. Breakfast consisted of toast and coffee.
Great staff especially the dog :)
Astor hostel was a fantastic place to start off our holidays. The staff were very helpful and the place had a great vibe. Highly recommend!