The staff was incredibly accommodating and a lot of fun when leading the various activities. The hostel itself is in a great location and it is easy to get to numerous places around the city. Passes for Skydeck or the John Hancock Building are available at the desk for a reduced price. The hostel is a very chill and relaxing place to hang out. I had a great time for my first visit to Chicago, in which I felt the hostel had a helping hand. I would definitely stay here again.