Reviews: Anonymous

smartcityhostels Edinburgh

Edinburgh, Scotland
69%

The elevators where not working well so we had to come up 5 floors! :(

  • 4th Aug 2013
  • Novice Nomad
  • Mexico
  • Female, 25-30
  • (7 reviews)


94%

Really nice and comfy stay

  • 31st Jul 2013
  • Novice Nomad
  • Mexico
  • Couple, 25-30
  • (7 reviews)


Regina House

London, England
57%

The bathrooms were all very dirty and the carpets as well.

  • 10th May 2013
  • Novice Nomad
  • Mexico
  • Female, 25-30
  • (7 reviews)


94%

No customer comment


FRESH @ The Crown, Clapham

London, England
94%

No customer comment


Hello Marseille Hostel

Marseille, France
69%

It is a nice hostel, I really liked it until my wallet was stolen there! I was very disappointed since this is a small hostel and the staff could have done a lot more to help me look for the guest that took it, yet they did very little and just said sorry.

  • 20th Dec 2012
  • Novice Nomad
  • Mexico
  • Female, 25-30
  • (7 reviews)

Owner Comment (Hide)
Hello dear, Is it you we help the entire morning to search for your wallet? We had each guest open their bags before leaving the premises, searching all rooms, staying with you, taking your coordinates to contact you after you left in case we could find your purse. As I remember, you were not that sure were you left your wallet, inside or outside the hostel, and it was not stolen, you forgot it somewhere as per your own words. I still doubt anybody here could take it, but we make all possible efforts to help you. We did search again the entire hostel, and I do perfectly remember guests and staff giving you hugs in moral support. We kept your note for several weeks at the reception, in case anybody finds your lost purse. We perfectly remember you, and if it is exactly you writing that we did not help, all our team has a strange feeling that your comment is a bit unfair. There is hardly anybody who would have each guest bag searched you know ... and when you left with hugs and smiles, I would never imagine you to write such a comment. Kind regards, Cedric and all the Hello Marseille Team

86%

No customer comment

  • 9th Nov 2012
  • Novice Nomad
  • Mexico
  • Female, 25-30
  • (7 reviews)