We were taken aback by the luxury of the place considering that we booked for the same price as a hostel! Our room was large, clean and well decorated, with an en-suite. The decor elsewhere in the hotel really added to the sense of luxury - a lounge with a chaise lounge and wingback armchairs, and the bar/cafe with a large fire and modern Victorian-inspired furniture. The location was perfect: a short walk from the city center, directly across the road from the arboretum, offering lovely views.
Spent one night here in a twin en suite room, which met all our needs very well. Didn't spend much time in the hostel or using the facilities as we had a late night out and an early morning, but the sleep that we did get was pleasant, the room was a good size, and the en suite bathroom was clean and convenient. While the building itself is pretty characterless and unattractive, little touches such as framed information about the area in rooms and corridors made a big difference.
We needed a hostel very last-minute as a base from which to see a gig. I chose the W14 mainly based on price, and was very pleased with the value - our double room was clean and fresh and pleasant and we had a wonderful night's sleep, though the adjoining kitchen seemed a little less clean, and we experienced a little trouble getting hot water from the shared shower room in the morning! However, due to value for money and location, I would certainly use W14 again.