Reviews: Anonymous

Lucky D's

San Diego, USA
69%

you guys should work on all the doors. the ones for the bedrooms but also bathrooms!

  • 29th Apr 2013
  • Novice Nomad
  • Austria
  • Female, 18-24
  • (5 reviews)


HI - Austin

Austin, USA
74%

No customer comment

  • 17th Apr 2013
  • Novice Nomad
  • Austria
  • Female, 18-24
  • (5 reviews)


51%

Close to a bus stop, which is very good, staff was friendly Not enough bathrooms/showers, couldn't lock doors, staff didn't know much about what to do there and how to get to certain points

  • 15th Apr 2013
  • Novice Nomad
  • Austria
  • Female, 18-24
  • (5 reviews)

Owner Comment (Hide)
We are sorry that you did not have the best experience at our Hostel, however, doors can be locked by anyone who chooses to do so, and with a $10 refundable deposit; keys are provided for both the room and the front door. Lastly, our staff are indeed quite keen to the happenings of any specified area, as well as Houston as a whole; and are quite capable of giving pinpoint accurate directions. We do hope that you visit us again.

HI-Baltimore

Baltimore, USA
80%

No customer comment

  • 14th Apr 2013
  • Novice Nomad
  • Austria
  • Female, 18-24
  • (5 reviews)


51%

our key cards hardly worked, every person in that room had the same problem there were so many other people who were loud outside in front of the doors and seemed to be drunk or something else the person who runs the hostel seemd not organized at all, the des was a mess and dust was everywhere in the "office" the lights in the room were weak, hardly any plugs, beds were shaky, sheets were dirty, floor didn't get cleaned, shower was dirty - work on facilities and make them better, cleaner ....

  • 20th Feb 2013
  • Novice Nomad
  • Austria
  • Female, 18-24
  • (5 reviews)

Owner Comment (Hide)
The guest was very unappreciative in that I gave them a courtesy cancellation due to inclement weather in NY for their previous night stay with us. Second she used the key cards backwards on the door so she wasn't using the magnetic side on the door. Third the key-cards do demagnetize if placed near phone or credit cards. Fourth she made 3 separate reservations to stay at our hostel so obviously she liked our hostel. I would of happily taken care of ALL her concerns if and only if she was woman enough to tell me directly. -Management