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Reviews: Anonymous

  • Anonymous
  • USA, Female, 18-24
  • Novice Nomad
Second Home Hostel, Istanbul, Turkey
19th Jan 2013

After staying at Second Home, I was shocked that it has such high reviews on Hostel World. The security at this hostel is the worst of any hostel I've ever stayed. There are no locks on any of the doors and no lockers for your valuables. Someone came into our dorm to grab the trash every morning while we were sleeping (creepy). The dorm was cold. It was unclear if the blankets had been washed (no top sheet or duvet). There was little sound-proofing so it was hard to sleep. Stay elsewhere!!

View Property Reply

Hi Amy, We are 4 of us in reception up to shifts and check around regularly,control with security cameras. We have lockers in dormitory near all beds as seems in the picture on this site and hostel's info.(everybody has their own key otherwise we sale for 2 euro ) Here is a lady who cleans the rooms and corridors everyday and goes to dormitory for putting toilet paper and taking trash in the early morning around 08.30 We provide extra blankets and clean sheets when the guests request for it. We are sorry for general sound-proofing system and thanks for informing us. We are always ready to fix all problems when someone comes to us during stay Thank you for comment and have a nice day Memo

    • 2.0Value For Money
    • 2.0Security
    • 10.0Location
    • 4.0Facilities
    • 6.0Staff
    • 4.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • USA, Female, 18-24
  • Novice Nomad
Backpackers Fairytale, Split, Croatia
6th Dec 2012

No customer comment

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness

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