HostelBookers Logo

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

Reviews: Anonymous

  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
Pal's Hostel, Budapest, Hungary
19th May 2013

Fantastic cant fault anything about it, perfect location, amazing apartment and will definitely return. Staff are helpful and friendly too

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
Penthouse on long, Cape Town, South Africa
7th Feb 2013

The actual location was good as it was centre to everything, however the men who hang around at the main doors every day made it uncomfortable and also some random men trying to get in to the lift with us were pretty scary to! Also the hostel itself was not so clean, we stayed in the orange room, the towels were ripped with stains and the shower door was falling off! The room was dirty!... also some of the staff were nice and helpful and one was just rude!! I wouldn't be staying there again

View Property Reply

Thank you so much for staying with us at penthouse on long. I am very happy that you find our location good. Unfortunately we only occupy one floor of the building, so we do have other people from the other five floors sharing the lift with us. I am sorry that you found the cleanliness of the hostel not to your liking, we have a lot of cleaning staff members whose job it is to clean the hostel between 7am and 10pm. I am terribly sorry that you had a rip towel, and I can only assume that a staff member mistakenly put this in your room. If you had brought this to our attention we would've had it replaced immediately. Safe travels and thank you for staying with us.

    • 6.0Value For Money
    • 8.0Security
    • 8.0Location
    • 4.0Facilities
    • 4.0Staff
    • 6.0Atmosphere
    • 4.0Cleanliness

Hostelworld Mobile Apps

Book on the go with the new Hostelworld mobile apps.

Search and book more than 33,000 properties in over 170 countries, from anywhere.

Newsletter Sign Up

Submitting your info

Thank you for signing up to our newsletter!

Sign up for our newsletter to get the best hostel deals and news sent straight to your inbox. You can unsubscribe at any time.