Great situation in the centre of Napier. Friendly staff, found me somewhere to keep my bike. WiFi not great, only in common areas and kept dropping out. My ensuite room was fine with a good shower. Nice lounge and kitchen, easy to chat.
Nice place in every way. But try to get a room away from the deck outside the kitchen as this can be noisy at night.
I stayed in this hostel in 2013 in a nice ensuite double. So I booked the same room type again this year (2014). But I was put into a room across the corridor. This side of the building shared its exterior wall with another building so there were no windows in the room. Also the corridor is kept freezing cold with air con but there is none in the rooms, so the only way to keep the rooms cool is to open the door to the corridor! But I was offered a full refund for the second night.
Friendly hostel with a good atmosphere right in the centre of the town.
Good atmosphere and helpful staff. I had an ensuite room and while I was out the room was entered by the staff and the windows were left open with my stuff inside. more clean tea towels would be good and about half the gas cookers didn't work. But it was a nice place anyway.
A very nice hostel where the units had recently been decorated in a nice modern style. Everytning was fine except there is a deck outside the kitchen where people sit and talk, once until I actually asked them to stop at 2.15 am. This deck is close to the external units, so something should be done - there should be a curfew of say midnight which should be enforced.
Very friendly and helpful manager. Well located just a short walk from town and the Whale Watching terminal. Can be a bit noisy at weekends. Kitchen could do with a bit of an overhaul. Plenty of parking.
Nice hostel friendly atmosphere very helpful staff. Bit far from town. Free pick up from ferry was great.
Very friendly atmosphere and helpful staff. Good location on edge of town - only 10 minutes walk to lake and all shops but away from noise. More tea-towels needed!
Too noisy - my room was on the street and noise till 3 am. Free wi fi good but hard to find a quiet place.
Extremely helpful and friendly staff. Good location - not too central so quiet but only 5 minutes walk to CBD. Nice room (en suite) but noisy on first night as located next to door to outside stairs and someone kept going out for a smoke during the night. Mentioned this to manager and no problems second night. Wi fi a bit weak - only adequate signal in lounge which also doubled as TV room. Car parking appreciated.
Very friendly and helpful staff. Everything was fine although it would have been nice to have had either a quiet lounge (the lounge was too close to the tv room) or wi fi in the ensuite rooms. But minor grumbles, very good hostel overall.