Overall good hostel for the location and price. The staff was friendly and helpful. At breakfast kitchen was too small for the number of people staying and trying to eat. It was always a challenge finding an open bathroom but overall no major issues with the hostel.
There wasn't anyone at the hostel when we arrived, but they called us that day to ensure we were able to get into our room. When the staff was there, they were friendly. The room was small and there was nothing special about it, but it met our needs. The location was great - close to Plaza Mayor and there's a bus stop just outside, which was convenient when we came from the bus station.
We were very satisfied with our stay here. We did several Paddywagon tours, and it was nice because not only were we able to book them directly through the hostel reception, but we also got a nice discount. The staff was very friendly. Our 8-bed room was relatively small, but still sufficient. Everything was clean. Breakfast was a bit lacking (toast with butter or jam and tea or instant coffee) but at least it was something. Definitely a good stay for the price.
Overall a good stay for the price. It's a great location and met our needs. When we arrived, it didn't seem like anyone had cleaned our room for several days, but thankfully the next day it was considerably cleaner. The staff was friendly and helpful. Sound traveled easily into our room from the hallway, which made it difficult to sleep at times, but overall it quieted down enough as people settled into their rooms. Overall happy with our stay, considering the price.